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Terms and conditions

We are constantly striving to improve the quality of our services to you. Therefore, following the entry into force of the Law on Accessibility of Products and Services of the Republic of Lithuania on 28 June 2025, we are going to rewrite the terms and conditions of the contracts and various other documents and texts on the website and elsewhere.

This is to make these documents easier for you to understand and read. Gradually, these changes will also bring many innovations to our services, making them more user-friendly.

As part of these updates, we will not change the scope of the rights and obligations of the Bank and its customers, the level of responsibility, etc. The documents will simply be simplified for your convenience, so we will not inform you separately about the changes. If there are more significant changes, you will be informed in advance, in accordance with all legal and contractual requirements.

Bank conditions

Document title Effective from Effective to Document Digitally signed document
General conditions of dealing with and servicing the customers   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-06-28 Effective now PDF ASICE
2024-06-13 2025-06-27 PDF ASICE
2023-09-01 2024-06-12 PDF ASICE
2019-12-09 2023-08-31 PDF ASICE
2019-06-24 2019-12-08 PDF ASICE
2018-10-31 2019-06-23 PDF ASICE
2018-08-01 2018-10-30 PDF ASICE
2018-05-25 2018-07-31 PDF ASICE
2015-01-01 2018-05-24 PDF ASICE
Payment services provision conditions   The Conditions have been supplemented with provisions (clause 11.6) granting the Bank the right to refuse to execute direct and indirect payments and crediting of funds to customers' accounts if they are related to prohibited parties. 2025-11-01 - PDF ASICE
2025-06-28 2025-10-31 PDF ASICE
2024-06-13 2025-06-27 PDF ASICE
2023-10-01 2024-06-12 PDF ASICE
2019-12-09 2023-09-30 PDF ASICE
2019-06-26 2019-12-08 PDF ASICE
2019-06-18 2019-06-25 PDF ASICE
2019-06-01 2019-06-17 PDF ASICE
2018-10-31 2019-05-31 PDF ASICE
2018-08-01 2018-10-30 PDF ASICE
2018-05-25 2018-07-31 PDF ASICE
2015-09-25 2018-05-24 PDF ASICE
Principles of processing Personal data 2025-06-01 Effective now PDF ASICE
2023-09-01 2025-05-31 PDF ASICE
2023-03-20 2023-08-31 PDF ASICE
2022-02-28 2023-03-19 PDF
2021-03-01 2022-02-27 PDF
2020-03-15 2021-02-28 PDF
2018-05-25 2020-03-14 PDF ASICE
Swedbank’s Cookie Policy 2023-06-15 Effective now PDF
2023-03-23 2023-06-14 PDF
2022-10-06 2023-03-22 PDF
2020-10-29 2022-10-05 PDF
2018-07-02 2020-10-28 PDF
Website Terms of Use   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-04-24 Effective now PDF ASICE
2024-06-13 2025-04-23 PDF
2020-01-21 2024-06-12 PDF

Customer programmes

Document title Effective from Effective to Document Digitally signed document
General conditions of Swedbank Youth programme   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-03-06 Effective now PDF ASICE
2024-06-28 2025-03-05 PDF ASICE
2022-10-20 2024-06-27 PDF ASICE
2019-10-10 2022-10-19 PDF ASICE
2019-09-16 2019-10-09 PDF ASICE
2018-05-25 2019-09-15 PDF ASICE
Terms and Conditions of Use of the Financial Literacy Game Knowledge Quiz   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-03-20 Effective now PDF ASICE
2022-10-20 2025-03-19 PDF ASICE
Privacy Policy of the Financial Literacy Game Knowledge Quiz   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-03-20 Effective now PDF ASICE
2024-06-13 2025-03-19 PDF ASICE
2022-10-20 2024-06-12 PDF ASICE

Everyday banking

Document title Effective from Effective to Document Digitally signed document
Terms and conditions for the provision of standing order service   Amendments related to the separation of currency conversion from payments (p. 4.4) and compliance with the European Union accessibility directive. 2024-11-01 Effective now PDF ASICE
2024-06-13 2024-10-31 PDF ASICE
2024-01-25 2024-06-12 PDF ASICE
2023-08-10 2024-01-24 PDF ASICE
2019-06-24 2023-08-09 PDF ASICE
2018-10-31 2019-06-23 PDF ASICE
2018-08-01 2018-10-30 PDF ASICE
Terms and conditions of the natural person‘s bank account agreement   Clarified bank definition and added the definition of the Bank of Lithuania. 2025-06-12 Effective now PDF ASICE
2025-03-20 2025-06-11 PDF ASICE
2019-12-09 2025-03-19 PDF ASICE
2018-10-31 2019-12-08 PDF ASICE
2018-08-01 2018-10-30 PDF ASICE
The terms and conditions of the Agreement of Electronic Services   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-06-12 Effective now PDF ASICE
2024-06-13 2025-06-11 PDF ASICE
2023-01-26 2024-06-12 PDF ASICE
2020-11-26 2023-01-25 PDF ADOC
2019-07-01 2020-11-25 PDF ASICE
2018-08-01 2019-06-30 PDF ASICE
2018-05-25 2018-07-31 PDF ASICE
2018-03-15 2018-05-24 PDF ASICE
2017-01-01 2018-03-15 PDF ASICE
2016-12-01 2016-12-31 PDF ASICE
E. invoice automated payment service conditions   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-05-22 Effective now PDF ASICE
2024-06-13 2025-05-21 PDF ASICE
2021-08-12 2024-06-12 PDF ADOC
2018-10-31 2021-08-11 PDF ASICE
2018-05-25 2018-10-30 PDF ASICE
2017-07-01 2018-05-24 PDF ASICE
2015-09-01 2017-06-30 PDF ASICE
Terms and Conditions of the Debit Payment Card Agreement 2025-04-24 Effective now PDF ASICE
Terms and conditions of Swedbank Gateway 2020-11-01 Effective now PDF ADOC
2019-05-01 2020-10-31 PDF ADOC
Terms and Conditions of Swedbank Gateway Service (for agreements concluded after 2025-06-28) 2025-06-28 Effective now PDF ASICE
The terms and conditions of the Limited Usage Account   Clarified bank definition and added the definition of the Bank of Lithuania. 2025-06-12 Effective now PDF ASICE
2025-03-20 2025-06-11 PDF ASICE
2019-12-09 2025-03-19 PDF ASICE
Terms and conditions of Direct debit service   Changed address of the Supervision Service at the Bank of Lithuania 2019-06-24 2021-12-31 PDF ASICE
2018-10-31 2019-06-23 PDF ASICE
2017-03-06 2018-10-30 PDF ASICE
Consent to the usage of a customer's mobile phone number 2016-01-01 2019-09-01 PDF ASICE
Terms and conditions of the service “Balance in Mobile” 2015-01-01 2023-10-26 PDF ASICE

Savings and investments

Document title Effective from Effective to Document Digitally signed document
Terms and conditions of standing order agreement for purchasing fund unit 2020-06-18 2025-01-09 PDF ADOC
Master transaction agreement terms and conditions   The document has been rewritten in accordance with the requirements of service accessibility without changing the essence of the contract. 2025-04-10 Effective now PDF ASICE
2024-06-13 2025-04-09 PDF ASICE
2024-04-29 2024-06-12 PDF ASICE
Terms and conditions of the Agreement on Acquisition of the Savings Notes of the Government of the Republic of Lithuania 2024-10-10 Effective now PDF ASICE
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Nuo 2021 03 23 nebebus galima jungtis prie „Swedbank“ interneto banko naudojantis naršykle „Internet Explorer“.

Taip pat nebebus galima tvirtinti ar vykdyti mokėjimų iš „Swedbank“ kituose tinklalapiuose naudojantis „Internet Explorer“.

Siūlome Jums naudotis naršyklėmis „Google Chrome“, „Mozilla Firefox“ ar naujausia „Microsoft Edge“ versija. Norėdami sužinoti, kaip įdiegti naršykles spauskite čia.

С 23.03.2021 Интернет-банк Swedbank недоступен в браузере Internet Explorer.

С помощью Internet Explorer невозможно авторизоваться или осуществлять платежи через Swedbank на сторонних веб-страницах.

Вместо браузера Internet Explorer мы рекомендуем использовать браузеры Google Chrome, Mozilla Firefox или Microsoft Edge. Инструкции по установке упомянутых браузеров можно найти здесь.

From 23.03.2021 Swedbank Internet Bank and Banklink is no longer available using Internet Explorer browser.

It is not possible to authorize or make payments from Swedbank on other web pages using Internet Explorer.

Instead, we suggest using Google Chrome, Mozilla Firefox or the newest version of Microsoft Edge. To find out how to install the suggested browsers, please click here.

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Contacts

„Swedbank”, AB
Konstitucijos pr. 20A, 09321 Vilnius, Lithuania
SWIFT code: HABALT22
Legal entity code: 112029651

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Legal information

Customer programmes

This is Internet Banking site of companies offering financial services - „Swedbank“ AB, Swedbank lizingas UAB, Swedbank investicijų valdymas UAB, Swedbank P&C Insurance AS Lithuanian branch, Swedbank Life Insurance SE Lithuanian branch. Before signing any agreement read the terms and conditions of the respective service.