Become our customer

• documentComplete price list of service and operations from 2024-01-01

• documentGlossary of the most representative services linked to a payment account
• documentFee information document (Standard Bank’s rates of fees)
• documentFee information document (“Basic Payment Account Service”)
• documentFee information document (“Convenient” and “Convenient” for clients receiving salary)
• documentFee information document (“Convenient Plus”)
• documentFee information document (“Convenient” for Senior Programme participants)
• documentFee information document (“Convenient” for participants in the Plan “One+” of Youth Programme)
• documentFee information document (“Convenient” for participants in the Plan “Two+” and “Three+” of Youth Programme)
• documentFee information document (“Convenient” for participants of Gold Service Programme)
• documentFee information document (“Convenient” for Private Banking clients)

Bank account-based transactions are carried out in accordance with the valid Bank's rates of fees.

¹ Legally reside consumer is a natural person who legally resides in the Republic of Lithuania or another Member State of the European Union or European Economic Area, i.e. a person who in observance legal acts of Republic of Lithuania or another Member State has the right to reside in Republic of Lithuania or such other Member State, respectively.

² Fee applies to every account held by the client.

³ Swedbank Group banks:

• Swedbank (SWIFT code: SWEDSESS), Sweden, Stockholm
• Swedbank (SWIFT code: SWEDFIHH), Finland
• Swedbank (SWIFT code: SWEDNOKK), Norway
• Swedbank AS (SWIFT code: HABAEE2X), Estonia
• Swedbank AS (SWIFT code: HABALV22), Latvia

⁴ EUR-denominated transfer from the EU Member State, Andorra, Iceland, United Kingdom, Liechtenstein, Monaco, Norway, San Marino, Switzerland and Vatican, if terms are acceptable, in this case the Payee's bank SWIFT (BIC) must be indicated; the Payee's bank account must be indicated in IBAN format; and the payment type is designated SHA.

* If a natural person does not use Swedbank Internet Banking, and periodic statements of their accounts for the previous month are not prepared and issued at the Bank office, once per calendar month a statement for a period of no more than 30 last days or for a past calendar month is issued free of charge.

• Contactless „Debit Mastercard” fees
• Contactless „Private Banking Debit Mastercard” fees
• Contactless Mastercard WEB fees
• Temporary ATM card fees for private persons

Contactless Debit Mastercard

Valid from 07-12-2023

• ¹ Fee applies to the issuance of a new, renewed or replaced debit card. Fee will be charged when card is activated does not matter the card is included in the service plan or not.
• ² Fee is debited when activating new, renewed or replaced debit card (if the card is not included in the service plan). Renewed debit card can be sent by post without separate customer request by Swedbank decision.
• ³ For urgent card delivery, standard card issuing fee by post applies additionally (if card is not added into service plan), or card issuing fee at the branch, depending on chosen method of card delivery. The card will be delivered to the bank's branch or to the address indicated by the customer in Lithuania by a courier:
  • on the next working day, if the card was ordered before 1:00 p.m.;
  • within two working days, if the card was ordered after 1:00 p.m.
• ⁴ Information about the ATM network BANKOMATAS.LT can be found at www.bankomatas.lt.
• ⁵ Fee will be charged on the 15th day of next month.
• ⁶ Information about partners which are providing cash out service for cards issued by Swedbank, AB is submitted in the website of the bank www.swedbank.lt.
• ⁷ When card transaction is made in currency other than euro (including a cash-out with a card), conversion to euro is being calculated using „Mastercard International“ currency exchange rate at transaction processing day and increasing the amount by value stated in the pricelist. The currency conversion calculator (for Mastercard transactions) is available on the Bank's website https://www.swedbank.lt/private/home/more/calculator may be used to calculate exchange rates.
• ⁸ Transactions limits (expect for cash-in limit in ATMs) may be changed upon individual cardholder’s requests.
• ⁹ This is the total limit for all accounts of the same customer and the cards linked to these accounts. The total amount for cash withdrawal operations at ATMs applies to contracts signed before 01/10/2023.
• ¹⁰ This is the total limit for all accounts of the same customer and the cards linked to these accounts. The total amount for cash withdrawal operations at ATMs applies to contracts signed after 01/10/2023.

Contactless Private Banking Debit Mastercard

Valid from 07-12-2023

• ¹ Fee applies to the issuance of a new, renewed or replaced debit card. Fee will be charged when card is activated does not matter the card is included in the service plan or not.
• ² Fee is debited when activating new, renewed or replaced debit card (if the card is not included in the service plan). Renewed debit card can be sent by post without separate customer request by Swedbank decision.
• ³ For urgent card delivery, standard card issuing fee by post applies additionally (if card is not added into service plan), or card issuing fee at the branch, depending on chosen method of card delivery. The card will be delivered to the bank's branch or to the address indicated by the customer in Lithuania by a courier:
  • on the next working day, if the card was ordered before 1:00 p.m.;
  • within two working days, if the card was ordered after 1:00 p.m.
• ⁴ Information about the ATM network BANKOMATAS.LT can be found at www.bankomatas.lt.
• ⁵ Fee will be charged on the 15th day of next month.
• ⁶ Information about partners which are providing cash out service for cards issued by Swedbank, AB is submitted in the website of the bank www.swedbank.lt.
• ⁷ When card transaction is made in currency other than euro (including a cash-out with a card), conversion to euro is being calculated using „Mastercard International“ currency exchange rate at transaction processing day and increasing the amount by value stated in the pricelist. The currency conversion calculator (for Mastercard transactions) is available on the Bank's website https://www.swedbank.lt/private/home/more/calculator may be used to calculate exchange rates.
• ⁸ Transactions limits (expect for cash-in limit in ATMs) may be changed upon individual cardholder’s requests.
• ⁹ This is the total limit for all accounts of the same customer and the cards linked to these accounts. The total amount for cash withdrawal operations at ATMs applies to contracts signed before 01/10/2023.
• ¹⁰ This is the total limit for all accounts of the same customer and the cards linked to these accounts. The total amount for cash withdrawal operations at ATMs applies to contracts signed after 01/10/2023.

Contactless Mastercard WEB

Valid from 07-12-2023

• ¹ No fee shall be charged on a client who is covered by the Service Plan for participants in the Plan “One+” of Youth Programme “Convenient”, for participants in the Plan “Two+” and “Three+” of Youth Programme “Convenient” or for participants in the Plan “Four+” of Youth Programme “Convenient”. The fee shall be charged from the moment when the client ceases being a participant in the Youth Programme or refuses the Service Plan for participants in the Plan “One+” of Youth Programme “Convenient”, for participants in the Plan “Two+” and “Three+” of Youth Programme “Convenient” or for participants in the Plan “Four+” of Youth Programme “Convenient” (depending on the Service Plan that was applied to the client).
• ² Fee applies to the issuance of a new, renewed or replaced debit card. Fee will be charged when card is activated does not matter the card is included in the service plan or not.
• ³ Fee is debited when activating new, renewed or replaced debit card (if the card is not included in the service plan). Renewed debit card can be sent by post without separate customer request by Swedbank decision.
• ⁴ For urgent card delivery, standard card issuing fee by post applies additionally (if card is not added into service plan), or card issuing fee at the branch, depending on chosen method of card delivery. The card will be delivered to the bank's branch or to the address indicated by the customer in Lithuania by a courier:
  • on the next working day, if the card was ordered before 1:00 p.m.;
  • within two working days, if the card was ordered after 1:00 p.m.
• ⁵ Except at other partners cash out service providing venues, where cash withdrawal fee 0.5% min EUR 0,5 is applied for each transaction.
• ⁶ Fee will be charged on the 15th day of next month.
• ⁷ When card transaction is made in currency other than euro (including a cash-out with a card) above 10.000 Eur/mo, conversion to euro is being calculated using „Mastercard International“ currency exchange rate at transaction processing day and increasing the amount by value stated (2,45%). Currency exchange fees can be calculated using a currency exchange calculator accessible in Bank‘s webpage: https://www.swedbank.lt/private/home/more/calculator.
• ⁸ Transactions limits (expect for cash-in limit in ATMs) may be changed upon individual cardholder’s requests.
• ⁹ This is the total limit for all accounts of the same customer and the cards linked to these accounts.

Temporary ATM card fees for private persons

Valid from 2023-02-01

• ¹ For monthly cash withdrawals exceeding EUR 580, a 0.5 % min EUR 0,5 fee is applied for all amounts above EUR 580. Fee will be charged on the 15th day of next month.
• ² Transactions limits (expect for cash-in limit in ATMs) may be changed upon individual cardholder’s requests.
• ³ This is the total limit for all accounts of the same customer and the cards linked to these accounts.

• Standard Credit Card issue and administration fees (Mastercard Standard)
• Gold Credit Card issue and administration fees (Mastercard Gold)
• Platinum Credit Card issue and administration fees (Mastercard Platinum)
• Fixed Payment Credit Card issue and administration fees

Standard Credit Card issue and administration fees (Mastercard Standard)

Valid from 2023-12-07

¹All fees are debited from the client’s account at the Bank, unless stated otherwise in the Fees and the credit card agreement.
²The fee is debited monthly on the day of payment specified in the agreement.
³Applies for new, renewed and replaced cards. Renewed card can be sent by post with „Swedbank“, AB decision without separate customer request
⁴For urgent card delivery, standard card issuance fee applies additionally, depending on the method of card delivery chosen by the customer: by courier or in the branch. The card will be delivered to the bank's branch or to the address indicated by the customer in Lithuania by a courier:

• on the next working day, if the card was ordered before 1:00 p.m.;
• within two working days, if the card was ordered after 1:00 p.m.;
• a new credit card, when the credit limit has not yet been granted, after the decision on granting the credit limit has been made.

Standard Credit Card service terms and conditions (Mastercard Standard)

¹⁰Detailed information on travel and shopping insurance can be found on the Bank’s website and at the branches.
¹¹Does not apply to changing the payment day, linked account and overdraft terms and conditions at Bank’s initiative.

Gold Credit Card issue and administration fees (Mastercard Gold)

Valid from 2023-12-07

¹All fees are debited from the client’s account at the Bank, unless stated otherwise in the Fees and the credit card agreement.
²The fee is debited monthly on the day of payment specified in the agreement.
³Applies for new, renewed and replaced cards. Renewed card can be sent by post with „Swedbank“, AB decision without separate customer request.
⁴For urgent card delivery, standard card issuance fee applies additionally, depending on the method of card delivery chosen by the customer: by courier or in the branch. The card will be delivered to the bank's branch or to the address indicated by the customer in Lithuania by a courier:

• on the next working day, if the card was ordered before 1:00 p.m.;
• within two working days, if the card was ordered after 1:00 p.m.;
• a new credit card, when the credit limit has not yet been granted, after the decision on granting the credit limit has been made.

Gold Card service terms and conditions (Mastercard Gold)

¹¹Detailed information on travel and shopping insurance can be found on the Bank’s website and at the branches.
¹²Does not apply to changing the payment day, linked account and overdraft terms and conditions at Bank’s initiative.

Platinum Credit Card issue and administration fees (Mastercard Platinum)

Valid from 2023-12-07

¹All fees are debited from the client’s account at the Bank, unless stated otherwise in the Fees and the credit card agreement.
²Applies for new, renewed and replaced cards. Renewed card can be sent by post with „Swedbank“, AB decision without separate customer request.
³For urgent card delivery, standard card issuance fee applies additionally, depending on the method of card delivery chosen by the customer: by courier or in the branch. The card will be delivered to the bank's branch or to the address indicated by the customer in Lithuania by a courier:

• on the next working day, if the card was ordered before 1:00 p.m.;
• within two working days, if the card was ordered after 1:00 p.m.;
• a new credit card, when the credit limit has not yet been granted, after the decision on granting the credit limit has been made.

Platinum Credit Card service terms and conditions

¹⁰Detailed information on travel and shopping insurance can be found on the Bank’s website and at the branches.
¹¹Does not apply to changing the payment day, linked account and overdraft terms and conditions at Bank’s initiative.
¹²Valid for overdraft used to pay for purchases made by card.

Fixed Payment Credit Card issue and administration fees

Valid from 2023-12-07

New Fixed payment credit cards are no longer issued from 16.06.2022. Cards expiring 31.08.2023 and later will not be automatically renewed, but still will be replaced in case stolen, lost or upon customer request.

¹All fees are debited from servicing unless stated otherwise in pricelist or credit card agreement.
²Applies replaced cards.
³For urgent card delivery, standard card issuance fee applies additionally, depending on the method of card delivery chosen by the customer: by courier or in the branch. The card will be delivered to the bank's branch or to the address indicated by the customer in Lithuania by a courier:

• on the next working day, if the card was ordered before 1:00 p.m.;
• within two working days, if the card was ordered after 1:00 p.m.

Fixed payment credit card service terms and conditions (Mastercard Standard)

⁸Detailed information on shopping insurance can be found on the Bank’s website and at the branches.
⁹Does not apply to changing the payment day, linked account and overdraft terms and conditions at Bank’s initiative.

Rates of Swedbank service plans

documentValid from 2023-10-01

Valid from 2023-02-01

• ¹ Service plan is applied to all customer’s accounts in Bank.
• ² Service plan “Basic payment account service” is applied to one customer’s chosen account in Bank. Standard fees are applied to other customer’s accounts.
• ³ The fee shall be charged per each calendar month and debited on 1 – 15 next month for the previous month. The fee shall be paid irrespective of the use of services covered by the Service Plan. A monthly fee for the first month when the client chooses the Service Plan and for the last month when the client refuses the chosen Service Plan shall be calculated proportionately to the number of days during which the terms and conditions of the chosen Service Plan were applied to the client.
• ⁴ Customers who have subscribed to service plan “Basic Payment Account Service” and are entitled to social assistance as deprived persons under the Law of the Republic of Lithuania on Monetary Support for Deprived Citizens (hereinafter referred to as the ‘Law’) are charged a monthly fee of EUR 0.68. Customers who are no longer considered entitled to social assistance as deprived persons under the Law will be charged a monthly fee of EUR 1.37.
• ⁵ Indicated number of transfers includes transfers according received SEPA direct debit instructions. Having exceeded 10 payments per month standard fees apply.
• ⁶ The Service Plan shall include one available debit card. The customer’s debit card included in the Service Plan shall not be eligible for any other discounts, unless the bank specifies otherwise.
• ⁷ The Service Plan shall include one available debit card (Maestro Basic or contactless Debit Mastercard), which shall be later upgraded to the card specified in the Service Plan. The Bank will select and assign to the Service Plan one of the customer’s available debit cards as specified above, linked to the customer’s designated account with the Bank, which will be subject to the Service Plan “Basic Payment Account Service”. The customer’s debit card included in the Service Plan shall not be eligible for any other discounts, unless the Bank specifies otherwise.
• ⁸ Renewed debit card can be sent by post on decision of Swedbank, AB, i.e. without separate customer’s request.
• ⁹ Information about the ATM network BANKOMATAS.LT can be found at www.bankomatas.lt.
• ¹⁰ Having cashed more than EUR 580 per month, a 0.5%, min EUR 0.5 fee applies to the exceeding amount, the fee will be debited on the 15th of the next month.
• ¹¹ Having cashed more than EUR 1500 per month, a 0.5%, min EUR 0.5 fee applies to the exceeding amount, the fee will be debited on the 15th of the next month.
• ¹² Having cashed more than EUR 550 per month, a 0.5%, min EUR 0.5 fee applies to the exceeding amount, the fee will be debited on the 15th of the next month.
• ¹³ The maximum permissible amount of cash withdrawal at all ATMs is EUR 10 000 per calendar month (this is the total limit for cash withdrawal at all ATMs applicable to all accounts of the same customer and the cards linked to these accounts).
• ¹⁴ The maximum permissible amount of cash depositing at ATMs of Swedbank, AB is EUR 7 500 per calendar month. This is the total limit applicable to all accounts of the same customer and the cards linked to these accounts.
• ¹⁵ When a “Basic Payment Account Service” plan is chosen and the client does not have a smart device or does not want to use Smart-ID, a PIN calculator can be issued free of charge.

• General terms and conditions of application of the fees of the Service Plan:
• The terms used in the Fees shall have the meaning assigned to them in Service and Operation Fees of Swedbank.
• The Service Plan shall be chosen or changed by the client upon submission of the application with the Bank. Client can refuse Service Plan and has to inform Bank about refusal 30 days in advance (not applicable to Service plan “Basic Payment Account Service”).
• Upon refusal of Service Plan standard fees for services and operations of Swedbank come in force.
• At one time, the client may have chosen only one Service Plan.
• The client, who chooses a different Service Plan offered by the Bank, shall be considered to have refused previously chosen Service Plan.
• Services not covered by the Service Plan shall be charged at standard fees for services and operations of Swedbank.

documentValid from 2023-10-01

Valid from 2023-02-01

• ¹ This Service Plan may be ordered only by those clients (natural persons), who receive salary to their account with the Bank. We consider as salary: the remuneration for work, income received according to authorship contracts or other contracts and other regular earnings. If the salary to the client, who has ordered the Service Plan, is not transferred for 3 months in a row, the provision of the Service Plan “Convenient” for clients receiving salary shall be discontinued from the next month and the client will be charged at standard fees for services and operations of Swedbank.
• ² The fee shall be charged per each calendar month and debited on 1 – 15 next month for the previous month. The fee shall be paid irrespective of the use of services covered by the Service Plan. A monthly fee for the first month when the client chooses the Service Plan and for the last month when the client refuses the chosen Service Plan shall be calculated proportionately to the number of days during which the terms and conditions of the chosen Service Plan were applied to the client. The Service Plan is applied to all accounts of the client with the Bank.
• ³ The Service Plan shall include one held debit card (Maestro Basic or Contactless Debit MasterCard). The Bank, at its own discretion, will choose and include in the Service Plan one of the above specified debit cards held by the client (on the client’s request, other held debit card may be included in the Service Plan), which later will be renewed replacing it by the card specified in the Service Plan. The client’s debit card included in the Service Plan shall not be eligible for any other discounts, unless the Bank specifies otherwise.
• ⁴ The renewed card may be delivered by the decision of Swedbank, AB, i.e. without a separate customer’s request.
• ⁵ Information about the ATM network BANKOMATAS.LT can be found at www.bankomatas.lt.
• ⁶ In the case of withdrawal of more than EUR 580 per month, a fee of 0.5%, min EUR 0.5 shall be charged on the amount exceeding EUR 580.
• ⁷ The maximum permissible amount of cash withdrawal at all ATMs is EUR 10 000 per calendar month (this is the total limit for cash withdrawal at all ATMs applicable to all accounts of the same customer and the cards linked to these accounts).
• ⁸ The maximum permissible amount of cash depositing at ATMs of Swedbank, AB is EUR 7 500 per calendar month. This is the total limit applicable to all accounts of the same customer and the cards linked to these accounts.

• General terms and conditions of application of the fees of the Service Plan:
• The terms used in the Fees shall have the meaning assigned to them in Service and Operation Fees of Swedbank.
• The Service Plan shall be chosen by the client upon submission of the application with the Bank. The client, who submits the application to the Bank, can refuse such a Plan at any time or choose a different Service Plan offered by the Bank.
• At one time, the client may choose only one Service Plan.
• The client, who chooses a different Service Plan offered by the Bank, shall be considered to have refused the Service Plan “Convenient” for clients receiving salary.
• Services not covered by the Service Plan shall be charged at standard fees for services and operations of Swedbank.

documentYouth programme fees (valid from 1 February 2023)

• ^* Value Added Tax.
• ¹ This plan can no longer be chosen.
• ² The fee shall be charged for each calendar month and debited on the 1st–15th of the following calendar month for the previous month. The fee shall be charged irrespective of the use of services covered by the Service Plan. A monthly fee for participation in the Youth Programme Plan “Four+” for the first month in which the customer submits a request for application of the Service Plan “Convenient” for the participants in the Youth Programme Plan “Four+” and for the last month in which the customer loses the status of the participant in or refuses the Service Plan “Convenient” for the participants in the Youth Programme Plan “Four+” shall be calculated proportionately to the number of days during which the terms and conditions of the Service Plan “Convenient” for the participants in the Youth Programme Plan “Four+” were applied to the customer.
• ³ The Service Plan shall apply to all customer’s accounts in the Bank.
• ⁴ Instant credit transfer shall mean the SEPA instant credit transfer in the amount not exceeding EUR 15 000 and executed in accordance with the rules of the Instant Payment Scheme applicable within the European Union. Instant credit transfers shall only be executed to those banks registered in Lithuania which have joined the Instant Payment Scheme.
• ⁵ The Service Plan “Convenient” for the participants in the Youth Programme Plan “One+”, the Service Plan “Convenient” for the participants in the Youth Programme Plans “Two+” and “Three+” and the Service Plan “Convenient” for the participants in the Youth Programme Plan “Four+” may include one payment card of the Youth Programme held by the customer. The Bank, at its own discretion, shall choose and include in the Service Plan one of the debit cards held by the customer, which will be later renewed replacing it with the card specified in the Service Plan. The customer’s debit card included in the Service Plan shall not be eligible for any other discounts, unless the Bank specifies otherwise.
• ⁶ The fee shall not apply to the issuance of a new, renewed or replacement card if the card is missing or has been lost or upon the customer’s request. A renewed card may be sent by post by the decision of Swedbank, AB, i.e. without a separate customer’s request.
• ⁷ Information about partners which are providing cash out service for cards issued by “Swedbank”, AB is submitted in the website of the bank www.swedbank.lt.
• ⁸ In case of withdrawal of more than EUR 290 per month, a fee of 0.5% shall be charged on the amount exceeding EUR 290. The fee shall be debited on the 15th of the following month. The maximum allowable cash withdrawal amount per calendar month is EUR 10 000 (this is a general limit applicable to all accounts of the same customer and the cards linked to these accounts).
• ⁹ Maximum permissible amount of EUR 7 500 per calendar month for cash depositing in ATMs of Swedbank, AB shall apply. This is a general limit applicable to all accounts of the same customer and the cards linked to these accounts.
• ¹⁰ If the customer does not have a smart device and/or upon the customer’s request, an identification code generator may be issued instead of Smart-ID at no extra charge. The participants of the Plan “One+” may only be issued a PIN generator.

• General terms and conditions of application of the Service Plan fees:
• The terms used in the Fees shall have the meaning assigned to them in Swedbank’s Services and Operations Fees. The fees shall only apply to Youth Programme participants. From the moment of losing the Youth Programme participant’s status the customer shall be charged at standard fees for Swedbank’s services and operations.
• A customer may only choose one Service Plan at a time.
• If a customer chooses a different Service Plan offered by the Bank it shall be considered that the customer has refused the Service Plan “Convenient” for the participants in the Youth Programme Plan “One+” or the Service Plan “Convenient” for the participants in the Youth Programme Plans “Two+” and “Three+”, or the Service Plan “Convenient” for the participants in the Youth Programme Plan “Four+” (depending on the Service Plan that was applied to the customer), and also a monthly fee for participation in the Youth Programme Plan “Four+” shall no longer be charged on the customer who participated in the Youth Programme Plan “Four+”.
• When the customer submits a request for application of the Service Plan “Convenient” for the participants in the Youth Programme Plan “Four+”, the customer shall be charged a monthly fee for participation in the Youth Programme Plan “Four+”.
• Services not covered by the Service Plan shall be charged at standard fees for Swedbank’s services and operations.
• The Youth Programme participant’s status shall be considered to be lost in the circumstances specified in paragraph 4.3 of the General Terms and Conditions of the Youth Programme.

documentSenior programme fees (valid from 1 February 2023)

• ¹ The Service Plan “Convenient” for Senior Programme participants shall apply to the participants in the Senior Programme and all customer’s accounts in the Bank.
• ² The fee shall be charged for each calendar month and debited on the 1st–15th of the following calendar month for the previous month. The fee shall be charged irrespective of the use of services covered by the Service Plan. A monthly fee for the Service Plan for the first month and for the last month in which the customer refuses the Service Plan shall be calculated proportionately to the number of days during which the terms and conditions of the Service Plan were applied to the customer.
• ³ Instant credit transfer shall mean the SEPA instant credit transfer in the amount not exceeding EUR 15 000 and executed in accordance with the rules of the Instant Payment Scheme applicable within the European Union. Instant credit transfers shall only be executed to those banks registered in Lithuania which have joined the Instant Payment Scheme.
• ⁴ The Service Plan shall include one debit card held by the customer. The effective standard card fees, except for those specified in points 4 and 5, shall apply to the customer’s debit card included in the Service Plan.
• ⁵ The fee shall not apply to the issuance of a new, renewed or replacement card if the card is missing or has been lost or upon the customer’s request. A renewed card may be sent by post by the decision of Swedbank, AB, i.e. without a separate customer’s request.
• ⁶ Information about the ATM network BANKOMATAS.LT can be found at www.bankomatas.lt.
• ⁷ In case of withdrawal of more than EUR 580 per month, a fee of 0.5% (the minimum being EUR 0.50) shall be charged on the amount exceeding EUR 580. The fee shall be debited on the 15th of the following month.
• ⁸ The maximum allowable cash withdrawal amount per calendar month is EUR 10 000 (this is a general limit applicable to all accounts of the same customer and the cards linked to these accounts).
• ⁹ Maximum permissible amount of EUR 7 500 per calendar month for cash depositing in ATMs of Swedbank, AB shall apply. This is a general limit applicable to all accounts of the same customer and the cards linked to these accounts.
• ¹⁰ If the customer does not have a smart device and/or upon the customer’s request, an identification code generator may be issued instead of Smart-ID at no extra charge.
• ¹¹ A discount shall apply when insuring real estate, home contents and civil liability or real estate and home contents. A 10% discount shall apply when insuring real estate and civil liability or just real estate. Insurance services are provided by Swedbank P&C Insurance AS Lithuanian Branch through the representative Swedbank, AB.

• General terms and conditions of application of the Service Plan fees:
• The terms used in the Fees shall have the meaning assigned to them in Swedbank’s Services and Operations Fees. The fees of the Senior Programme and respectively the Service Plan “Convenient” shall start to apply after the customer becomes the participant in the Senior Programme. Having filed an application with the Bank, the customer may at any time refuse this plan or choose another Service Plan offered by the Bank.
• The Service Plan “Convenient” for Senior Programme participants shall only apply to the participants in the Senior Programme.
• From the moment of losing the Senior Programme participant’s status or refusing the chosen Service Plan the customer shall be charged at standard fees for Swedbank’s services and operations.
• The Senior Programme participant’s status shall be considered to be lost in the circumstances specified in the section “End of participation in the Senior Programme” of the General Terms and Conditions of the Senior Programme. A customer may only choose one Service Plan at a time.
• If a customer chooses a different Service Plan offered by the Bank it shall be considered that the customer has refused the Service Plan “Convenient” for Senior Programme participants.
• Services not covered by the Service Plan “Convenient” for Senior Programme participants shall be charged at standard fees for services and operations.

• Periodical credit transfers (the bank, at your request, will transfer periodical credit transfer agreements concluded with the previous payment service provider).
• The balance in the account (the old payment service provider will, at your request, transfer the balance in your account with the old payment service provider to the account opened with the new payment service provider’s bank).

You will also be able to receive information about the following:

• Agreements on automatic payment of e-invoices and requests/applications to receive e-invoices (the old payment service provider will provide the bank with information about agreements signed with you on automatic payment of e-invoices and requests to receive e-invoices).
• Periodic income (at your request, the bank may provide a list or payers that periodically transfer money to you and/or may notify the payers about the change in the account or provide you with a sample application form for notification of the third parties about changes in the account).
• SEPA direct debit (in case where the service is provided in the bank, the bank, at your request, may be provide a list of SEPA direct debit recipients and/or notify the beneficiaries about the change in the account or provide you with a sample application form for notification of the third parties of the changes in the account).

• The Bank will help you carry out the procedure of account transfer. This procedure will be provided free of charge.
• Visit any Swedbank customer service office and complete an documentapplication form requesting to provide you with an account transfer services. If you wish to transfer an account of joint owners from another payment service provider, the bank must be provided with a request from each joint owner to transfer the account from another payment service provider

Services will be transferred no earlier than within 13 bank business days from your request to provide you with an account transfer services, i.e.:

• The Bank will forward your request to transfer the account to the old payment service provider within 2 bank business days.
• The old payment service provider will no later than within 5 business days from the receipt of the aforementioned request notify the bank about the services it renders to you and the services that might be transferred, it will terminate the provision of services from the date specified in the request, will transfer the balance and close the account, if it is provided in your request.
• Having received information from the old payment service provider, the Bank will, within 5 bank business days or from the date specified in your request start providing the transferred services, will send off letters to payers and/or beneficiaries, if this is specified in your request.

Please be aware that the Bank will charge a fee specified in the Bank’s price list for services and transactions for sending notifications to payers and/or beneficiaries by registered mail (if indicated in your request). You can find the fees charged for banking services and transactions here.

The list of payment service providers that participates in the provision of the account switching is available on the website of the Association of Lithuanian Banks.

The rules for the account switching services between payment service providers are available on the website of the Association of Lithuanian Banks.

It is important that you know that you can lodge a claim regarding the Bank’s actions when providing you with the account transfer services. If you are discontent with the Bank’s response, you have the right to address the court in accordance with the procedure established in laws as well as to apply to the institution that examines consumers and finance market participants’ disputes out of court, namely, the Bank of Lithuania, address Žalgirio g. 90, LT-09303 Vilnius, within 1 (one) year from the date of address to the Bank. For more details in relation to the settlement of disputes of consumers and finance market participants, visit the website of the Bank of Lithuania www.lb.lt.