Contactless Mastercard WEB

• Card is issued exclusively to participants of the Youth programme from the age of 6. Further information about the youth programme is available here.
• Make contactless payments.
• Receive your new card by post, to your chosen address.
• Make payments in shops all over the world.*
• Pay for purchases online.
• No mark-up fee for transactions in foreign currency up to 10 000 Eur per calendar month.
• No commission fee for cash withdrawal up to 290 EUR per calendar month worldwide.
• The card is safe to use, because it is subject to the terms and conditions of the Security programme.
• Now in Swedbank mobile app you can see a list of places where your digitized card is linked to. Watch the tutorial
• NEW! You can now check your card’s PIN code in Swedbank app.

*If the merchant accepts this type of payment card

• Payments for purchases under EUR 50 can be made by simply touching the card reader with the card. Contactless payment is available everywhere where you see the contactless payments symbol. contactless Just a beep and it's paid!
• You can activate and deactivate the contactless payment feature via Internet Banking or Swedbank mobile app.
• For the purposes of safety of transactions, we have the right to ask to confirm the purchase with PIN.

• You may order a card for your child in Swedbank’s branch. You will have to bring:
  • Your identity document (passport or ID card);
  • Your child’s birth certificate or an extract of the birth certificate and an identity document (passport or ID card), if the child already has one;
  • If you are a guardian – a document proving guardianship rights, your passport and the child’s identity document, the child’s birth certificate or an extract of the birth certificate.

You will receive the card’s PIN code in a separate letter. Activate your card only upon receipt of both letters. Parent/guardian can activate your card in their own internet bank.

• If you already are the customer of Swedbank, ask your mother’s or father’s consent to order a card:
  • If your parents are the customers of Swedbank, they may submit consent on Swedbank’s Internet Bank here;
  • Your parents may sign consent in any Swedbank’s branch.
  • After you get your parents’ consent, you will quickly and easily order a card on the Internet Bank.
• If you are not the customer of Swedbank, come to the nearest Swedbank’s branch together with one of your parents or ask your mother’s or father’s consent to use bank services. Your parents may submit consent in any of the ways described above. After you get your parents’ consent, bring your birth certificate (extract) and – if you already have it – an identity document (passport or ID card) to the nearest Swedbank’s branch.

After receiving the card, activate it in your internet bank (if you have parents' consent to use banking services)

We want to make online shopping safer for you. That’s why the internet shopping option must be activated in case of each Mastercard and Visa cards that have been issued by Swedbank and are used to make purchases online.

Read more about internet shopping.

• Before you make a purchase online, make sure the store is safe.
• Try to find out more information about merchant. Every website should have information about the name and location of the company and an e-mail address and telephone number to use, should you have any problems. There should also be information about deliveries and returns, the procedure for submitting complaints as well as warranty terms and conditions. Don’t fall for discounts that seem to be too unrealistic.
• Use a welcome text in the Internet shopping programme that is as personalised as possible. Every time you make a purchase online, ensure that the welcome text is the same as the one you set when you signed up to the programme.
• If you only rarely make purchases online using your bank card, we advise you to activate the Internet shopping option only for the moment of making the purchase.
• In case of renewed or replaced card the linkage to the selected e-wallets and various service providers will be retained when you activate your new card.

• You can protect your money by choosing usage limits that suit you.
• You can set separate limits for purchases, cash and payment transactions.
• You can change Usage Limits in Internet bank under My Cards or in the Swedbank app.
• You can also increase your limits temporarily if necessary.

• Make sure you always know where your bank card is. If you pay by card, do not let the person serving you take it to a back room on their own, because your card data can be stolen.
• If you lose your card, immediately block it via the mobile app or internet bank. You can unblock or replace the card within 10 days.
• It is not recommended, to send your card number by post or give it on the telephone when making a purchase, because your card data could be used for fraudulent transactions, but if there are no other possibilities, please, be extra careful.
• Be careful when using the ATMs of other banks. Some ATMs return your card before dispensing the money. Make sure you have your bank card and the requested amount of cash before you leave the ATM.
• Only the person whose name appears on the card, may use the card. Do not let anyone, even a close person, to use your card.
• Always check the transaction amount that you are approving with the card.
• Follow up your card transactions regularly in your internet bank or in the Swedbank app. If any transaction seems suspicious, please contact the bank.

• When you get your bank card, you will also receive a PIN that is known only to you.
• Memorise it, do not write your PIN on the card or anywhere else where it can be seen by others.
• New! You can now check your card’s PIN code in Swedbank app. Its easy and will help you greatly if you forget your original PIN or cannot remember it after changing. Your PIN is visible to you only, not even bank employees are able to access it. These security measures are ensured by a special solution, meeting highest security standards set by PCI Security Standards Council, and organizations of Mastercard and VISA.
• Do not tell or show your PIN to anyone, not even to bank employees.
• Try to enter your PIN so that no one else can see it, because your card could be stolen and used by somebody else. If the payment with a stolen card is confirmed with the PIN, it is the customer’s liability.
• If you suspect that your PIN has become known to someone else or if the bank has notified you of the need to change your PIN, you must change it immediately. You can do so at any Swedbank ATM.
• When selecting your PIN, do not re-use your old PIN. Do not use identical codes for different cards for the purpose of memorising them.

1. Pay digitally. It helps you track your expenses, set the limits for certain expense categories, and identify where you can manage your consumption habits.
2. Be aware of non-recyclable receipts. Paper receipts are made from non-recyclable thermal paper. When paying by card, ask for a paperless receipt which you can receive online by e-mail.
3. Contactless payments are clean and hygienic. By using contactless payments, you can reduce the physical contact between different people who are exchanging banknotes or touching the ATM.

The total volume of card payments in the Baltics increased by 45% during the last 6 years. Paying by card is hygienic, quick and flexible - use contactless or chip and PIN transactions.