Answers and fast solutions to everyday issues are readily available in the Frequently Asked Questions section of our Internet Banking site.
If you are our customer, please contact us via bank message.
If you are not our customer, please contact us by e-mail.
Depending on type of question, answer will be provided within 2-3 working days.
Special offer for Gold and Standard credit card: no issue fee and monthly card administration fee will be applied until 31 May 2021.
To have a safe and stress-free Christmas period, start your preparations early and consider using online shops. Have a look at the tips below or read more here.
The special offer is valid for orders of Gold and Standard credit card made within the period from 9 November to 6 December 2020. As from 1 June 2021, the standard monthly fee specified in the price list will apply for the cards. The offer is valid for customers who do not have and have not had “Swedbank” credit cards of the same type for the last 3 months.
Please note, that by the use of financial services you assume financial obligations. Improper execution of financial obligations may adversely affect your credit history and raise the cost of borrowing, and it can also cause initiation of enforced recovery.
*Please notice! The interest-free period does not apply to cash withdrawals or credit transfers
*Please notice! The interest-free period does not apply to cash withdrawals and credit transfers
1,44 0 €
3,47 0 €
* The interest rate is fixed individually when issuing a credit card.
It is required to have bank account to acquire a credit card.
Example of a standard annual percentage rate calculation: granted credit limit – 1500 EUR, when credit agreement period is 42 months, monthly amount of the principal of 375 EUR is paid (in case of fixed payment credit card, the following is applicable: credit agreement period of 36 months, credit repayment period of 24 months, monthly amount of the principal of 75 EUR), also fixed annual credit interest rate of 19% is applied, monthly minimum daily banking fee for private persons as established by the Bank is paid, monthly bank account administration fee and one-time card issuing fee is paid, then, the total consumer credit annual percentage rate would be:
If you apply for a Mastercard Platinum credit card with granted credit limit – 3000 EUR, when credit agreement period is 42 months, credit repayment period is 4 months, monthly amount of the principal of 750 EUR is paid, also fixed annual credit interest rate of 13% is applied, monthly minimum daily banking fee for private persons as established by the Bank (0,70 EUR per month) is paid, monthly credit card administration fee (16 EUR) and one-time card issuing fee (5 EUR) is paid, then, the total consumer credit annual percentage rate would be 21,14 %, and the total amount paid by the consumer loan receiver would be 4 938,38 Eur.
The annual rate of the total consumer credit annual percentage rate and the total amount paid by the consumer loan receiver are calculated assuming that the bank pays the full Loan amount to the receiver on the day of signing the Credit Agreement and this amount is not repaid until the Credit Limit expires. In accordance with the terms and conditions set forth in the Credit Agreement, the credit limit funds will be used for credit card purchases (the most common way of using credit limit funds), the annual interest rate, fees and other expenses will remain the same as at the time of concluding the Credit Agreement and will continue to apply until the end of the Credit Agreement.
Travel and purchase insurance services are provided by Swedbank P&C Insurance, AS, Lithuanian branch.
LoungeKey™ services provided by Lounge Key Ltd. The terms and rates are available at LoungeKey.com or the LoungeKey™ app.
Purchase insurance terms and conditions
*Durable goods are items with a lifespan of at least 3 years. The lifespan of a product is determined by the manufacturer.
*Computers, computer parts and external devices; mobile phones; glasses, incl. sunglasses; watches; unique items, jewelry (incl. precious stones, precious metals and pearls); items made of fur.
Important information regard to the virus COVID-19
Sickness and travel disruption because of COVID-19 as well as travel restriction due to acts of authorities are not covered by travel Insurance. Pandemic is not over and restrictions in countries can be reset unexpectedly.
*Excess applies to insured events related to property insurance, travel itinerary changes and liability and legal assistance insurance.**The insurance cover enters into Forde since the moment when the card agreement is concluded and remains in force as long as the card agreement continues in force.
Full credit card pricelist can be found here.
Card transactions in foreign currency
Payment Card user's memo
Please note that the process of debiting a borrower’s account with the amount payable under a credit agreement begins at 17:45 on the payment day specified in the agreement. We recommend taking care in advance that the amount sufficient for the execution of payments is available in the account.
We want to make online shopping safer for you. That’s why the internet shopping option must be activated in case of each
MasterCard and Visa cards that have been issued by Swedbank and are used to make purchases online.
Read more about internet shopping.
Conditions of travel insurance.
Find out in what cases and what goods are covered by the credit card purchase insurance.
Works like hire purchase - useful for bigger purchases.
Insure your credit card repayments and get financial safety in case you unexpectedly fall ill or loose your job.
Responding to requests provided in this form we will be able to provide only general information about services of the Bank. If you have questions related with your financial information in “Swedbank”, login to the internet bank and write a message.
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