Answers and fast solutions to everyday issues are readily available in the Frequently Asked Questions section of our Internet Banking site.
If you are our customer, please contact us via bank message.
If you are not our customer, please contact us by e-mail.
Depending on type of question, answer will be provided within 2-3 working days.
Special offer for Gold and Standard credit card: no issue fee and monthly card administration fee will be applied until 31 May 2021.
The special offer is valid for orders of Gold and Standard credit card made within the period from 9 November to 6 December 2020. As from 1 June 2021, the standard monthly fee specified in the price list will apply for the cards. The offer is valid for customers who do not have and have not had “Swedbank” credit cards of the same type for the last 3 months.
Please note, that by using financial services you assume financial obligations. Improper execution of financial obligations may adversely affect your credit history and raise the cost of borrowing, and it can also cause initiation of enforced recovery.
When to pay back your used credit limit?
Log into the Internet bank and see if you have received a personal offer. If there is an offer, you can enter into an agreement without submitting an application.
If not, follow these easy steps:
* If you are married but you wish to receive a credit card with a limit only for yourself, when completing the loan application form, indicate that you are applying for a Personal Loan. In the event your income is not enough to receive the Personal Loan, your spouse will have to fill in the application of a co-debtor/guarantor, so that the bank can assess the creditworthiness of your family.
1All fees are debited from the client’s account at the Bank, unless stated otherwise in the Fees and the credit card agreement.
2The fee is debited monthly on the day of payment specified in the agreement.
3Renewed card can be sent by post with „Swedbank“, AB decision without separate customer request
4The fee is debited from the credit limit of the account
5When card transaction is made in currency other than euro (including a cash-out with a card), conversion to euro is being calculated using „Mastercard International“ or „Visa Europe Services Inc“ currency exchange rate at transaction processing day and increasing the amount by value stated in the pricelist.
6At the request of the client, the total daily transaction limits may be changed.
7Detailed information on travel and shopping insurance can be found on the Bank’s website and at the branches.
8Does not apply to changing the payment day, linked account and overdraft terms and conditions at Bank’s initiative.
Purchase insurance terms and conditions
*Durable goods are items with a lifespan of at least 3 years. The lifespan of a product is determined by the manufacturer.
*Computers, computer parts and external devices; mobile phones; glasses, incl. sunglasses; watches; unique items, jewelry (incl. precious stones, precious metals and pearls); items made of fur.
If you apply for a credit card with granted credit limit – 1000 EUR, when credit agreement period is 42 months, credit repayment period is 4 months, monthly amount of the principal of 250 EUR is paid, also fixed annual credit interest rate of 18% is applied, monthly minimum daily banking fee for private persons as established by the Bank (0,70 EUR per month) is paid, monthly credit card administration fee (1,44 EUR) and one-time card issuing fee (3 EUR) is paid, then, the total consumer credit annual percentage rate would be 22.9 %, and the total amount paid by the consumer loan receiver would be 1698 EUR.
Travel and purchase insurance services are provided by Swedbank P&C Insurance, AS, Lithuanian branch.
Find out in what cases and what goods are covered by the credit card purchase insurance.
Works like hire purchase - useful for bigger purchases.
Gives you travel insurance for the whole family and protects most of your purchases.
Swedbank's best travel insurance, unlimited access to lounges and rental car insurance.
Insure your credit card repayments and get financial safety in case you unexpectedly fall ill or loose your job.
Responding to requests provided in this form we will be able to provide only general information about services of the Bank. If you have questions related with your financial information in “Swedbank”, login to the internet bank and write a message.
We hope that Internet bank measured up to your expectations. If you have any comments or proposals, please send them to firstname.lastname@example.org