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Standing orders

To conclude the agreement “Info and payments” user rights are required.

Save your time and let the bank take care of your payments automatically

  • Standing orders can make payments automatically to your chosen account, at a frequency and under conditions specified by you.
  • Transfers will always be made on time provided that there are sufficient funds in the company’s bank account for making the standing order transfers.
  • You can easily order, manage and monitor the status of your standing orders when logged in to Internet bank for business.
Set up a domestic standing orderSet up an international standing order
  • Standing order payment can be launched after signing the agreement.
  • Bank will make requested payments on your behalf following the conditions you’ve indicated.
  • There are several types of standing orders:
    • Fixed Amount
    • All Account Balance
    • Percentage of Balance
  • Payment may be executed as a domestic or a foreign payment.
  • You can view and manage all active standing orders of your company in Internet bank for business.
  • On the day of standing order payment to be done, the bank systems shall check your company’s bank account:
    • If there are enough funds in the account to make the payment the transfer will be executed.
    • If not, bank systems will be checking your account for 2 more days after the payment date (only for fixed amount standing orders).
  • The bank does not make partial standing order payments.
  • If the currency of the standing order payment differs from the currency of the account, from which the payment will be made, the bank will convert the funds at the exchange rate of the bank, valid on the respective day.

Important: your standing order agreement will not be terminated because of insufficient funds for the payment.

Easy to set up

You can easily set up fixed amount Standing order agreement in Internet bank for business.
When concluding the Standing order agreement, you’ll have to specify:
  • Information about the beneficiary.
  • Amount and currency of the payment.
  • Date of the first payment and the frequency.
In Internet Bank the Fixed amount Standing order agreement may be signed by a person with all operations and agreements user rights. Standing orders agreements for Account Balance or Percentage of Balance can be concluded only in branch (pre-registration via Internet bank or tel. 1633 is required).

How to terminate the agreement?

If necessary, Standing order agreement can be terminated at any time free of charge in Internet bank for business by user with all operations and agreements rights profile or in any branch.

Execution of Standing order transfer is charged according to corresponding ordinary payment price in Internet bank for business.

Fees shown by payment order delivery channels Payment order delivery and execution
Swedbank Internet Banking for Business Clients Swedbank Gateway for Business Clients Over-the-counter Hour Day
Within Swedbank, AB (SHA)
to one's own bank account Free of charge Free of charge 2 Eur T0
to other persons' bank account 0,23 Eur 0,23 Eur 2 Eur T0
Mass payment order presentment Free of charge Free of charge - T0
Mass credit transfer SEPA
Note: the fee is applicable to money transfers to each separate beneficiary indicated in the Mass payment order.
to natural persons' account EUR 0.23 0,23 Eur - T0
to legal persons' account 0,23 Eur 0,23 Eur - T0
To banks incorporated in Lithuania (SHA)
Instant * 0,41 Eur - - - T0
Ordinary 0,41 Eur 0,41 Eur 2 Eur 16:00 T0
Urgent
Note: sent to the beneficiary's bank without delay
26 Eur 26 Eur 29 Eur 16:00 T0
Mass payment order presentment Free of charge Free of charge - T0
Mass credit transfer SEPA Note: the fee is applicable to money transfers to each separate beneficiary indicated in the Mass payment order. 0,41 Eur 0,41 Eur - 16:00 T0
E. invoice payments in EUR
Within Swedbank, AB
E.invoice automatic payment Free of charge - - T0
by credit transfer SEPA 0,23 Eur - - T0
To banks incorporated in Lithuania
E.invoice automatic payment 0,41 Eur - - T0
by credit transfer SEPA 0,41 Eur - - 16:00 T0
[European payment] **
Ordinary 0,41 Eur 0,41 Eur 2 Eur 17:30 T0 - to Swedbank Group banks***
16:00 T0 - other instances
Urgent
Note: sent to the beneficiary's bank without delay
26 Eur 26 Eur 29 Eur 16:00 T0
Recurrent credit transfers SEPA
Execution of recurrent credit transfers SEPA according to corresponding ordinary credit transfer SEPA price and execution in Swedbank Internet banking
Debiting of funds when executing payment order to debit funds by force (without customer's consent)
Note: fees are applicable to the payer for each debit transaction
0,87 Eur

Hour shall mean an hour until which the payment order delivered on the Bank’s business day is considered as received (the countdown of the term of executing such payment order starts) on the same day and shall be executed within the number of the Bank’s business days specified in the ‘Day’ column, counting as of the day of delivery of the payment order. Payment order delivered after the specified hour on the Bank’s business day or on the day that is not the Bank’s business day shall be considered as received (the countdown of the term of executing such payment order starts) on the next Bank’s business day, but the funds will be debited immediately, thought it shall be executed within the number of the Bank’s business days specified in the ‘Day’ column, counting as of such next Bank’s business day (for example, should it be specified 14:00 in the ‘Hour’ column and T0 Day in the ‘Day’ column, a payment order delivered until 14:00 on the Bank’s business day shall be executed on the day of delivery of the payment order, while a payment order delivered after 14:00 or on a day that is not Bank’s business day shall be executed on the next Bank’s business day). The payment order submitted on the Bank's business day after the specified hour or on a day which is not a Bank's business day, if it has not been sent from the Bank yet, may be canceled by 4:00 on the next Bank's business day. The payment order submitted on the Bank's business day by 3:59 may be canceled before 4:00 on the same Bank business day.

Should nothing be specified in the ‘Hour’ column, payment order delivered at any time on the Bank’s business day shall be executed within the number of the Bank’s business days specified in the ‘Day’ column, counting as of the day of delivery of the payment order.

Day shall mean a number of the Bank's business days within which a payment order shall be executed. Countdown of the said term shall be started on the day of the receipt of a payment order, taking into account whether the payment order is delivered on the Bank's business day and/or until the set hour on the Bank's business day (see 'Hour' explanations provided hereinabove). For example, T0 - the payment order shall be executed on the same Bank's business day if delivered until time specified in the 'Hour' column.

Bank's business day:

- Credit transfers within "Swedbank", AB and Instant credit transfers – on each calendar day;

- Credit transfers SEPA to other banks incorporated in Lithuania (except Instant credit transfers) – on a day that is neither Saturday, nor Sunday, Great Easter Friday, second Easter day, 1st of May, 25th and 26th of December, 1st of January;

- Credit transfers SEPA - [European payment]*** – on a day that is neither Saturday, nor Sunday, Great Easter Friday, nor other day-off or holiday defined by the legal acts of the Republic of Lithuania;

* Instant credit transfer – the SEPA Instant credit of amount is less than EUR 15 000. Processed by EU valid instant payments schema rules. Currently Instant credit transfers are sent only to the banks registered in Lithuania that have joined Instant payments schema.

** EUR-denominated transfer to the EU Member State, Andora, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland and Vatican if terms are acceptable, in this case the Payee's bank SWIFT (BIC) must be indicated; the

Payee's bank account must be indicated in IBAN format, and the payment type is designated SHA.

*** Swedbank Group banks:

Swedbank (SWIFT code: SWEDSESS), Sweden, Stockholm

Swedbank (SWIFT code: SWEDFIHH), Finland

Swedbank (SWIFT code: SWEDDKKK), Denmark

Swedbank (SWIFT code: SWEDNOKK), Norway

Swedbank AS (SWIFT code: HABAEE2X), Estonia

Swedbank AS (SWIFT code: HABALV22), Latvia

Explanations of OUR and SHA credit transfers

OUR. OUR type credit transfer means that when the funds are transferred to the Payee, the Payer (you) undertakes to pay all charges applicable by Swedbank, AB (hereinafter referred to as the Bank) and other banks' fees established for this type of credit transfer. Where your payment of such a charge to the Bank for effecting the payment order does not fully cover the charges stipulated by your Correspondent bank and the Payee's bank for effecting the payment order in question, you are expected to additionally cover the difference of the charges set by the Correspondent and Payee's banks.

SHA. SHA type credit transfer means that the Payer (you) covers the credit transfer-related fees charged by Swedbank, AB; fees of the other banks are to be covered by the Payee (meaning that the Payee may receive not a full amount , if agreed accordingly with his payment service provider).

In case of credit transfer SEPA you (as a Payer) select the OUR transfer, Bank may refuse to carry out such credit transfer on its own discretion (the payment order shall be considered not received) or proceed with the credit transfer after changing it to the SHA transfer.

Fees shown by payment order delivery channels Payment order delivery and execution
Swedbank Internet Banking for Business Clients Swedbank Gateway for Business Clients Over the counter Currency Hour Day
Within Swedbank, AB, (SHA) EUR 0,58 EUR 0,58 EUR 3 T0
To other banks
Ordinary (SHA) EUR 13 EUR 13 EUR 16 To banks incorporated in Lithuania:
USD 15:00 T0
Other currencies 14:00 T+1
To Swedbank Group banks*:
SEK, USD 16:00 T0
DKK, NOK 15:00 T0
Other currencies to banks in Latvia, Estonia 15:00 T0
Other currencies to banks in Sweden, Finland, Denmark, Norway 22:00 T+2
Other instances 22:00 T+2
Urgent (SHA) EUR 26 EUR 26 EUR 29 EUR, USD 16:00 T+1
Other currencies 14:00 T+1
Express (SHA) EUR 57 EUR 57 EUR 60 EUR, USD 15:00 T0
Additional fee, if Payer undertakes to pay foreign bank charges (OUR**) EUR 15 EUR 15 EUR 15
Recurrent credit transfers non SEPA
Execution of recurrent credit transfer non SEPA according to corresponding ordinary credit transfer non SEPA price and execution conditions in Swedbank Internet banking

Hour shall mean an hour until which the payment order delivered on the Bank’s business day is considered as received (the countdown of the term of executing such payment order starts) on the same day and shall be executed within the number of the Bank’s business days specified in the ‘Day’ column, counting as of the day of delivery of the order. Payment order delivered after the specified hour on the Bank’s business day or on the day that is not the Bank’s business day shall be considered as received (the countdown of the term of executing such payment order starts) on the next Bank’s business day, but the funds will be debited immediately, thought it shall be executed within the number of the Bank’s business days specified in the ‘Day’ column, counting as of such next Bank’s business day (for example, should it be specified 14:00 in the ‘Hour’ column and T0 Day in the ‘Day’ column, a payment order delivered until 14:00 on the Bank’s business day shall be executed on the day of delivery of the order, while a payment order delivered after 14:00 or on a day that is not Bank’s business day shall be executed on the next Bank’s business day). The payment order submitted on the Bank's business day after the specified hour or on a day which is not a Bank's business day, if it has not been sent from the Bank yet, may be canceled by 4:00 on the next Bank's business day. The payment order submitted on the Bank's business day by 3:59 may be canceled before 4:00 on the same Bank business day.

Should nothing be specified in the ‘Hour’ column, payment order delivered at any time on the Bank’s business day shall be executed within the number of the Bank’s business days specified in the ‘Day’ column, counting as of the day of delivery of the payment order.

Day shall mean a number of the Bank's business days within which a payment order shall be executed. Countdown of the said term shall be started on the day of the receipt of a payment order, taking into account whether the payment order is delivered on the Bank's business day and/or until the set hour on the Bank's business day (see 'Hour' explanations provided hereinabove). For example, T0 - the payment order shall be executed on the same Bank's business day if delivered until time specified in the 'Hour' column.

Bank's business day:

- Credit transfers non SEPA within "Swedbank", AB – on each calendar day;

- Other credit transfers non SEPA – on a day when "Swedbank", AB intermediate bank and beneficiary's bank performs transactions under the respective credit transfers. "Swedbank", AB, performs such transactions on days that are neither Saturday, nor Sunday, nor other day-off or holiday defined by the legal acts of the Republic of Lithuania.

* Swedbank Group banks:

Swedbank (SWIFT code: SWEDSESS), Sweden, Stockholm

Swedbank (SWIFT code: SWEDFIHH), Finland

Swedbank (SWIFT code: SWEDDKKK), Denmark

Swedbank (SWIFT code: SWEDNOKK), Norway

Swedbank AS (SWIFT code: HABAEE2X), Estonia

Swedbank AS (SWIFT code: HABALV22), Latvia

** OUR credit transfers non SEPA shall be available only in certain cases when credit transfer non SEPA is executed to the other state which is a non EU Member State, Andora, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland or Vatican. If the credit transfer non SEPA is made in any currency to EU Member State, Andora, Iceland, Liechtenstein, Monaco, Norway, San Marino Switzerland or Vatican and you (as a Payer) select the OUR transfer, Bank may refuse to carry out such credit transfer on its own discretion (the payment order shall be considered not received) or proceed with the credit transfer after changing it to the SHA credit transfer.

Explanations of OUR and SHA payment transfers

OUR. OUR credit transfer means that when the funds are transferred to the Payee, the Payer (you) undertakes to pay all charges applicable by Swedbank, AB (hereinafter referred to as the Bank) and other banks' fees established for this type of credit transfers. Where your payment of such a charge to the Bank for effecting the payment order does not fully cover the charges stipulated by your Correspondent bank and the Payee's bank for effecting the payment order in question, you are expected to additionally cover the difference of the charges set by the Correspondent and Payee's banks.

Note: if a credit transfer transfer is denominated in USD, other banks' fees can be additionally debited from the Payee's bank account.

SHA. This type credit transfer means that the Payer (you) covers the transfer-related fees charged by Swedbank, AB; fees of the other banks are to be covered by the Payee (meaning that the Payee may receive not a full amount, if agreed accordingly with his payment service provider).

Standing order agreement terms and conditions

What to do in emergencies?

If you've lost your card or any data used in your Authentication tools or if you suspect that they‘re disclosed to other people, immediately call us at any time of the day or night. We will block your card or access to Internet Bank account immediately and no one else will be able to access money in your bank accounts.

  • For private clients: call 1884 (or +370 5 268 4444)
  • For business clients: call 1633 (or +370 5 268 4422)

We will also automatically block access to Internet Bank if incorrect login data (User ID or code from the PIN code generator) is entered 5 times in a row. You can unblock it by calling us at 1884 / 1633 (from 8:00 to 20:00 on working days, and from 9:00 to 16:00 on Saturdays). In case of a repeated block, you will have to visit the bank’s branch. You should book a visit in advance. Have you discovered any unauthorised transactions on your account performed prior to the blocking of Internet Bank access? Review your account statement and submit the information to us.

Secure your login data

  • You shouldn’t confirm transactions or logins to internet bank or app, which are not initiated by you under no circumstances.
  • You shouldn’t ever disclose your personal data or data used for login to internet bank & app to other persons, including family members, friends or bank employees, unless you are calling to the bank.
  • Do not write down, send by e-mail, SMS, etc. or otherwise save any confidential codes and passwords to unlock the screen of your computer or mobile phone. Create complex passwords, that are difficult to guess, memorise them and change them regularly. When creating PIN codes, be sure to make PIN codes in random number combination. Do not use combinations, such as 1111, 1234, dates of birth other personal details etc.
  • Remember that your User ID number is as important as your personal code, thus pay a great deal of attention to its security.
  • Keep in mind that after login you will have access to many services including external ones which do not require additional authentication.

Closing browsing session

The login session is terminated when no activity happens for 5 minutes. You will be asked to re-enter your login details. Time limits are used for security reasons, to prevent Internet Bank access if a user forgets to log off from his/her account after finishing using the Internet Bank.

Once you finish Internet Bank session, log off (by clicking 'Logoff') and close the browser.

Address of the Internet Bank website

On the computer:

By clicking on the lock sign you should see the correct Swedbank certificate:

On the smart device:

Before entering your login data, make sure that the website domain is “swedbank.lt”.

Take a moment to familiarise with our security recommendations:

  • Do not share your personal authentication means. If you want to give your family members or your employees rights to manage funds on your accounts, please, request the Bank to grant them respective rights. They will be able to use company’s accounts on behalf of their own and by using their own personal authentication means. You can revoke these rights at any time. It is also possible to order a supplementary card linked to your account for a family member to use.. Sharing the same authentication mean between the employees or family members is strictly forbidden.
  • Remember, that security of all your data (User ID, PIN codes, mobile phone number provided to the bank, personal number, etc.) is the key for protecting an access to your money.
  • If you’re using a public computer, avoid entering personal information as there might be malware that records your details.
  • Do not keep User ID number together with authentication means and their confidential codes.
  • Never send authentication data by email.
  • Never disclose your login information, unless you are initiating the call with the bank. No one has the right to request you to provide your personal number and authentication mean by phone. If you receive a call from a person stating he is an employee of the bank, end the conversation immediately.
  • Your Smart-ID or PIN code generator PINs should not coincide with any part of your phone number or the sequence of numbers.
  • Always compare control number and read “see what you sign” if available.
  • By entering PIN2 of Smart-ID you are usually confirming a payment or an agreement. Be extra careful when doing it.
  • You will get an SMS when new Smart ID account is created. Contact bank immediately if it wasn’t you who created Smart ID.

When accessing internet bank via a laptop or stationary computer, follow these safety measures:

  • Install antivirus software and configure it to automatic update of the virus definitions database (at least one auto-update per day).
  • Install the local firewall. It should be configured so that it prevents connections from the Internet to your computer.
  • Use the latest browser and operating system available.
  • Turn on automatic updates for all software. If it cannot be updated automatically, regularly check on its latest software.
  • Set your browser to block pop-ups.

Check computer safety

  • More information on the ways to secure your device and to safely use other Internet services is available on the following websites:

https://www.esaugumas.lt/lt

Do not forget to follow safety measures when accessing internet bank via mobile devices:

  • Download applications only from trusted sources such as the App Store, Google Play or Windows Phone Apps – Microsoft store.
  • Do not jailbreak your mobile device to get around limitations set by your mobile network operator or device manufacturer. It will remove protections built into the device to defend against mobile threats.
  • Always screen lock your smart phone or any of your computers. If several levels of screen lock security are offered, always use the highest security level.
  • Do not allow other persons to use your phone or tablet were Swedbank App is installed.
  • Do not reveal the screen lock codes to other persons and do not allow to unlock your phone with other persons’ biometric data.
  • Use antivirus software.
  • Always adhere to the requirements or security alerts of the manufacturer of your phone device.

When shopping online, be prudent with your personal and financial data. Properly assess the threats, which you may encounter on the internet. We recommend to ensure protection of personal devices and always follow these safety tips:

  • Shop in reliable shops only. It is always safe to buy goods and services in well-known Lithuanian and foreign e-shops with a good reputation. Take a critical approach to unknown sellers and try to find out more information about their activity. Study public internet feedback about a specific online shop. Find out whether the website presents detailed contact data of its administrator (address, phone, email, etc.), and make sure it does not contain various errors in their links (additional words or letters, strange symbols), popup windows, advertisings, a great number of links instead of informative content.
  • Be cautious about discounts. You have found a high-quality product offered at a particularly low price? Before making a payment order, be sure that the company that offers the product really exists and is trustworthy. Be careful about advertisements in social networks. They may lead you to a fake online shop.
  • Safe shopping by card. When shopping in foreign e-shops, the most common way of payment is by card. In this case you will have to indicate the details of your payment card. If an online shop participates in international security programmes, special logos such as “MasterCard SecureCode”, and “Verified by Visa” for Visa cards are used in this shop. You may be redirected to internet bank to confirm payment transaction by logging in. Learn more about “Safe online shopping” programme here. Before making payment in online shop, please evaluate safety of such online shop and study public internet feedback about its activity.
  • Safe payment via electronic banking system. When shopping in Lithuanian online shops, usually you will be redirected to Swedbank internet bank account. You will recognise it from the Swedbank logo and internet bank address: https://www.swedbank.lt/banklink. It confirms that payment is made directly through the bank system. After you enter your login details, the website will automatically display the generated payment form.
  • Third party providers. As of 14/09/2019, when you shop online, you might be offered to use payment initiation service, offered by payment institution (PISP), other than the bank, to pay for goods or services. If you choose to initiate payment from your account, kept with the bank, you might be asked to fill in the payment order form in the PISP’s environment, and give your consent to transfer data, necessary for performance of payment transaction, and later to confirm payment order with the Swedbank internet bank authentication mean. If you have noticed any transaction in the account statement, not authorised by you, inform us immediately by calling 1884 (for private clients) or 1633 (for business clients).

Suspicious SMS messages. Stay alert!

  • Fraudsters could impersonalize bank by sending fraudulent SMS under our name to obtain personal and Authentication mean data. These messages usually offer to click on an indicated link, to open an attachment or to call the indicated phone number in order to allegedly update, revise, check or activate your account in internet bank.
  • Never answer to a SMS message requesting you to submit confidential data. Never click on the links and do not open attachments from the unknown sender because this way you can activate a virus, or you will be redirected to a fraudulent website.
  • In case you are clicked on the link and were redirected to a website resembling our site, do not enter any requested data and contact us. Here you can find the information on how you can recognise the authentic website.
  • If you suspect that other persons have gained access to your login data, contact us immediately.

Suspicious emails or calls. Be cautious!

  • If you receive a suspicious call or email from an alleged “bank employee” or “police officer” requesting you to disclose confidential login details – under no circumstances disclose such information. Do not trust this person only because he or she knows something about you. Fraudsters can have different scenarios to steal money (they request to update data; inform about suspicious bank transactions, etc.), yet they have one common feature – they request to disclose confidential internet bank login data or to enter the generated code of Authentication mean and transaction confirmation.
  • Neither bank employees nor representatives of law enforcement or other institutions contact residents requesting them to disclose their Internet Bank details (User ID, PIN codes, etc.) or initiate as well as confirm transactions not initiated by you. Therefore, stay alert and do not open suspicious emails. Make sure that you log in to the Internet Bank via the right website (https://www.swedbank.lt).

Here are some of the most common indicators that a phone call or email or SMS that you have received is most likely a scam or an attack:

  • Any message that communicates a tremendous sense of urgency. The criminals are trying to rush you into making a mistake.
  • Any message that pressures you into bypassing or ignoring our policies and procedures.
  • Any message that promotes possibilities to gain high profit. If it sounds too good to be true, it probably is.
  • Be very suspicious of any phone call or message that pretends to be an official or government organization urging you to take immediate action.

You have found the security flaw? Notify us!

It is important for us at Swedbank that our customers can feel safe and secure when managing their monetary affairs with our electronic channels. Therefore, we seek to ensure the highest security level in IT systems. Despite this, an error may slip by. If you have found a security flaw, we would like to hear more about it to be able to correct the problem as soon as possible.

How do you report?

Send an email to us at responsible-disclosure@swedbank.com. We prefer that you use our public PGP key to protect the information you send over. Make sure to have included the following information:

  • Detailed description of the vulnerability containing such info as URL and type of vulnerability;
  • The necessary information that we need in order to reproduce the problem;
  • If applicable, a screenshot of the vulnerability you have found;
  • Contact information, name and surname, email, phone number, and your public PGP key (if you have one).

This personal data submitted by you will be processed by Swedbank in order to inform you about the analysis of IT security flaws noticed by you and their correction, and, if necessary, to contact you regarding the revision of the information submitted by you. More information about Swedbank’s data processing procedure is available in the Swedbank Principles of Processing Personal Data at www.swedbank.lt.

What can you report?

You can report security flaws that you have found in any of our services. Examples of security flaws are cross-site scripting, flaws in encryption or flaws with security implications in logic controls. The reporting service is not designated for other logical errors, errors in texts, questions about our services, questions about the security of our services or similar.

What can you expect from Swedbank?

We will confirm that we have received your description, continuously keep you updated while we process the issue, and inform you when the issue is fixed. Claims for compensation as a condition for sending in a vulnerability are not accepted.

What is required from you?

It is important for both us and our clients that you follow good practice, i.e. that:

  • You do not use the vulnerability to access or attempt to access information that does not belong to you;
  • You do not use the vulnerability to remove or modify information;
  • You do not affect the availability of our services;
  • You give us an opportunity to fix the reported vulnerability before going public with it.

Can you file a report anonymously?

Yes, but then we cannot respond back and keep you updated on the status.

PGP key

PGP key

Key ID: 0x0AD6CCAF

Control code: 2D14 4030 6D4B 68C3 F286 3AC6 333B E8E4 0AD6 CCAF

We encourage you to update your browser and operating system version as soon as update is released. These updates can be set up automatically for better security and experience in our digital channels. We officially support these browser versions:

  • Google Chrome 85 and later;
  • Microsoft Edge 85 and later;
  • Mozilla Firefox 80 and later;
  • Safari 14 and later.

This is smart and simple way to manage your everyday bills

Simple and effective management of funds from current accounts of several companies connected within a group

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