Business Debit Card

Suitable for all types of business purchases, including over the internet and enable your employees to use the funds in the company's account.

It is important for shopping at online retail outlets to be convenient and secure. In order to pay with the card online you must activate Secure Internet Shopping.

Online payments will be activated automatically in the case of renewed and replaced cards that are sent via post if this function was activated for the previous card.

Activate Secure Internet Shopping

• New! Cardholder with Internet bank access to company’s bank accout, linked to payment card can check the card’s PIN in Swedbank app.
• Order the card to your company's contact address.
• Contactless payments with card up to EUR 50 without PIN entry. For contactless payments abroad limits can differ from country to country.
• For contactless payments with smart devices a card can be added to supported e-wallets: Apple Pay, Google Pay™, Garmin Pay or Fitbit Pay solution, or Swedbank app.

Now in Swedbank mobile app you can see a list of places where your digitized card is linked to.

Several cards can be ordered and linked to a single account for employees.

Individual usage limits and rights can be set and modified via Internet Bank and Mobile Bank for each cardholder:

• Allow or disable various card transactions like payments (including contactless), withdrawals, deposits, ATM payments can the Internet Bank user having profile „All transactions and ageements“ to the card account or a company’s legal representative having the sole right of representation according to the commercial register.
• Contactless functionality on the Internet Bank as well can be disabled or enabled by a user having profile „All transactions“ to the card account.

Order a debit card:

• via the Internet Bank;
• by calling customer service line +370 5 268 4422;
• in the nearest Swedbank branch (pre-registration needed).

The easiest way to order and sign an agreement is via Internet Bank

The debit card can be delivered by post to the company’s contact address with-in country.

In Internet Bank the application may be filled out by any Internet Bank user of the company. Within 7 days agreement must be signed by a person who:

• is the company’s legal representative and has the sole right of representation according to the commercial register;
• has logged in to Internet bank with Smart ID, Mobile ID or ID card.

Otherwise it will be irrevocably cancelled and production of the card will not start.

Delivery within 14 days

• The card will be made and sent via post to the company’s contact address provided to the bank. For security reasons, we send only inactive cards by post. If card agreement is already signed then after receiving you must activate it via corporate Internet bank by user who has full access rights.
• If card delivered to chosen Swedbank branch and agreement is already signed, then the card could be picked-up by signing person as well card holder (for visiting the branch pre-registration via Internet bank or tel. +370 5 268 4422 is required).

Order the card

• Card will be automatically renewed if such order was given by clientRenewing will be started 2 months before the expiry date of existing card in accordance to card agreement conditions (we renew only those payment cards that were used for purchases in the last 6 months before the specified date). You can change renewing status as well as the delivery method and address for a card via the Internet Bank not later than 2 months before the expiry date of existing card.
• Renewed debit card will be delivered at least two weeks before the expiry of the old card to your company's contact address or a suitable Swedbank branch (for visiting the branch pre-registration via Internet bank or tel. +370 5 268 4422 is required).
• Renewed cards will have their former PIN.
• Renewed card can be used only after agreement is signed and card activated.

If a new card is ordered via Internet Bank and received by post, then card can be activated via the Internet Bank by the company’s Internet Bank user having profile „All transactions“ to card account.

If the card is automatically renewed, or card agreement was not signed upon ordering it, card can only be activated with together with agreement signing.

Card agreement could be signed by person who:

• is the company’s legal representative who has the sole right of representation according to the commercial register:
• has logged in to Internet Bank with Smart ID, Mobile ID or ID card.

The card received in branch is activated by a branch employee after agreement is signed by legal representative and handed over to card holder or legal representative.

Activate the card

Card Activation Instruction

If you suspect you have lost your card, you can temporarily disable it via the Internet Bank or through our mobile app (Android only). You have 10 days to reopen your card if you should find it or it will be automatically closed.

If the card was stolen, it must be blocked immediately. You can do it by yourself on Swedbank’s Internet Bank for Business, using mobile app or by calling +370 5 268 4422.

If your card is lost or stolen abroad and you are unable to contact us, you can block the card by calling the 24-hour MasterCard card foreign helpline +1 636 722 7111 (charged) or a toll-free helpline in the country of location.

When getting a new debit card, its PIN code is issued in a separate envelope, and delivered when you receive the card by post or collect it at branch.

Renewed cards will have their former PIN.

If you can’t remember card‘s PIN, you can check it in the Swedbank app.

Card’s PIN code can be viewed only by the cardholder with Internet bank access to company’s bank accout, linked to payment card.

This cardholder must have internet bank user rights titled „Full-access“, „Transaction“ or „Information-only“.

More about user rights

When needed, PIN can be changed at your nearest Swedbank ATM in Lithuania.

According to security protocols, only two wrong entries of card PIN are allowed. After 3rd time PIN will be automatically blocked.

How to proceed after blocking card:

• If you’ve blocked your card in POS, then you can unblock it at your nearest Swedbank ATM by entering the correct PIN at once.
• If you’ve blocked your cardat an ATM you’ll need to order a new card.

You can dispute a card transaction sending the bank message, call to consultation center +370 5 268 4422 or turn to nearest branch if:

• you discover that your account statement includes transactions for which you did not aware of or not reach an agreement with the merchant or service provider.
• an ATM fails to make a deposit or a withdrawal. For instance, in cases when an ATM does not issue cash upon withdrawal, but the sum is debited from the account or when a deposit is not added to your account.

You should apply to the bank no later than within 60 days after transaction date by filling application.

Note! If You will apply later Bank has a right to reject application and not to initiate investigation.

More information: General rules of claims investigation in Swedbank.

• Only the cardholder - the person whose name appears on the card - may use the card. Do not let anyone, even a close person, to use the card issued in another person’s name.
• Make sure that you as a cardholder always know where your payment card is.
• If you pay by card, do not let the person serving you take it to a back room on their own because card data may be stolen.
• Always check the transaction amount that you approve with the card.
• Check card transactions regularly via Business Internet Banking or the Swedbank mobile app. If any transaction seems suspicious, please contact the bank immediately.
• It is not recommended to send card number by post or disclose it over the telephone when making a purchase because card data may be misused for fraudulent transactions but, if there are no other options, please be extra careful.
• Be careful when using the ATMs of other banks. Some ATMs return payment card before dispensing the money. Make sure that you collect your payment card and the requested amount of cash before you leave the ATM.

• New! Check your card’s PIN code in the Swedbank app. Its will help, if you forget your original PIN or cannot remember it after changing. Your PIN code cannot be accessed by anyone else, not even by bank employees – it is ensured by a special solution, meeting highest security standards of PCI DSS.
• A cardholder receive a new card and also a PIN in a separate envelope Renewed cards will keep their former PIN.
• Do not tell or show the PIN to anyone, not even to bank employees.
• Memorise it, do not write down the PIN on the card or anywhere else where it can be seen by others.
• For payment approval, try to enter the PIN so that no one else can see it. The card can be stolen and be used by somebody else. If the card with PIN code is used by a thief, it is the customer’s own responsibility.

If you suspect that the PIN has become known to someone else or if the bank has notified you of the need to change your PIN, the cardholder must change it immediately. It can be done at any Swedbank ATM. When selecting new PIN, do not re-use your old PIN.

Do not use identical PIN codes for different cards for the ease of memorising them.

In security reasons it is allowed to insert PIN wrongly only 2 times. After 3rd time PIN will be automatically blocked:

• If you block your PIN in POS then you can unblock it in ATM by inserting the correct one in first time.
• If you block your PIN in ATM or can’t remember the PIN, you need to order the new card.

• If the card was stolen, it must be blocked immediately. You can do it by yourself on Swedbank’s Internet Bank for Business, using mobile app or by calling +370 5 268 4422.
• If your card is lost or stolen abroad and you are unable to contact us, you can block the card by calling the 24-hour MasterCard card foreign helpline +1 636 722 7111 (charged) or VISA card 24h international assistance line on +1 410 581 9994 (charged).