Business Gold Credit Card

• Credit limit of EUR 300 – 32 000.
• Up to 41-day interest-free period for the outstanding credit card limit when paying by card for purchases / services.
• Transfer money and withdraw cash in ATMs directly from credit limit account.
  Note. For a credit transfer or cash withdraw interest is calculated from the moment of transaction.
• An extensive travel insurance package with a 750,000 EUR limit on medical expenses, which applies to the card holder and 3 colleagues travelling with him/her.
• Access to hundreds of airports lounges with LoungeKey™.
• Boingo Wi-Fi for Mastercard® cardholders.
• Unique Mastercard World Elite offers.

• New! Cardholder with Internet bank access to company’s bank accout, linked to payment card can check the card’s PIN in Swedbank app.
• Several cards for employees can be ordered and linked to the same account to use one credit limit.
• Contactless payments with card up to EUR 50 without PIN entry. For contactless payments abroad limits can differ from country to country.
• Paying in online stores requires the card to be registered for secure internet shopping.
• For contactless payments with smart devices a card can be added to supported e-wallets: Apple Pay, Google Pay™, Garmin Pay or Fitbit Pay solution, or Swedbank app.

Now in our mobile app you can see a list of places where your digitized card is linked to.

New cards are issued with the default limits.

Individual usage limits and rights can be set and modified via Internet Bank and Mobile Bank for each cardholder:

• Allow or disable various card transactions like payments (including contactless), withdrawals, deposits on the Internet Bank by a user having profile “All transactions and agreements” to a card account or company’s legal representative having the sole right of representation according to the commercial register.
• Contactless functionality can be disabled or enabled on Internet bank also by a user having profile “All transactions” to the card account.

• The card can only be issued to companies that have operated for at least six months.
• When applying for a credit card, you must specify the desired credit limit, card holder, purchase and cash withdrawal limits.
• Depending on the company’s turnover and credit history, the minimum credit limit is 300 € and the maximum 32 000 €.

Please be aware that during limit granting process some additional documents could be requested, for example your last annual report if it is not submitted to the commercial register. The submitted balance and income statement must not be older than 12 months.

In case of a positive financing decision card will be produced and delivered within 14 days.

• By post to the company’s contact address. For security reasons, cards are sent by post inactive.
• At any Swedbank branch of your choice. Card could picked-up in branch by legal representative as well as by card holder if the agreement is already signed by legal representative (for visiting the branch pre-registration via Internet bank or tel. 1633 is required).

• Card will be automatically renewed if such order was given by client Renewing will be started on 28 th of month before the existing card expiry mont in accordance to card agreement conditions. You can change renewing status as well as the delivery method and address for a card via the Internet Bank not later than 35 days before the expiry date of existing card.
• Renewed credit card will be delivered at least two weeks before the expiry of the old card to your company's contact address or a suitable Swedbank branch (for visiting the branch pre-registration via Internet bank or tel. 1633 is required).
• Renewed cards will have their former PIN.

If the card is received by post:

• If the Card Agreement is already signed, the credit card can be activated in the Internet Bank by user having minimum profile „All transactions“ to card account.
• If the Card Agreement is not signed, the card can be activated together with agreement signing by legal representative who has the sole right of representation according to the commercial register and has logged in to Internet Bank with Smart ID, Mobile-ID or ID card.

Activate the card

documentCard Activation Instruction

At branch:
The card received in branch is activated by a branch employee after agreement is signed by legal representative and handed over to card holder or legal representative who, according to the commercial register is authorized to represent the company and sign the agreement.

• Card purchases have an interest free period of up to 41 days Calculation will start from the time of purchase until the 10st date of the following month.
• Any credit limit spent and not repaid by the 10th date is automatically transferred from the current account linked to the credit card. Interest starts to accrue if the current account lacks funds for automatic repayment of the whole amount used.
• Optionally, you can pay additional own funds into the credit card account to increase the limit available on the card, or repay the outstanding limit at any time.
• In order to obtain complete information about the transactions, one must take account of the statuses assigned to each type of transaction. Details of all transactions already debited are available in the credit card’s account statement, whereas purchases that have the interest-free period are in the list of the same account’s reservations.

If you suspect you have lost your card, you can temporarily disable it via the Internet Bank or through our mobile app (Android only). You have 10 days to reopen your card if you should find it or it will be automatically closed.

If a bank card is stolen, it must be closed immediately. You could do it by yourself in Internet Bank in case You are Internet Bank user and have access rights to card’s servicing account. Or you could do it by calling our business client consultation center on by short number 1633 or at any time (8 5) 268 4820. From abroad you can call by number +370 5 268 4422 or +370 5 268 4820.

If your card is lost or stolen abroad and you are unable to contact us, you can block the card by calling the 24-hour Visa help centre +1 410 581 9994.

You can dispute a card transaction sending the bank message, call to consultation center +370 5 268 4422 or turn to nearest branch if:

• you discover that your account statement includes transactions for which you did not aware of or not reach an agreement with the merchant or service provider.
• an ATM fails to make a deposit or a withdrawal. For instance, in cases when an ATM does not issue cash upon withdrawal, but the sum is debited from the account or when a deposit is not added to your account.

You should apply to the bank no later than within 60 days after transaction date by filling application.

Note! If You will apply later Bank has a right to reject application and not to initiate investigation.

More information: General rules of claims investigation in Swedbank.

• Covid-19 insurance cover
• Many expenses connected with unwanted travel changes like:
  • flight cancellations
  • delays
  • travel interruption
  • etc.
• Lost or stolen luggage
• Injuries while traveling
• Need for legal assistance
• Trip cancellation due to illness
• And other situations

The credit card includes an extensive travel insurance package, which applies to the card holder as well as 3 colleagues travelling with him/her across the whole world.

The sums insured apply for all insurance cases, regardless of how many times they occur during the trip.

The travel insurance is provided by Swedbank P&C Insurance AS branch in Lithuania.

• documentTravel insurance product information document
• documentTerms and conditions of travel Insurance
• documentFrequently asked questions about Covid-19 insurance cover

• Only the cardholder - the person whose name appears on the card - may use the card. Do not let anyone, even a close person, to use the card issued in another person’s name.
• Make sure that you as a cardholder always know where your payment card is.
• If you pay by card, do not let the person serving you take it to a back room on their own because card data may be stolen.
• Always check the transaction amount that you approve with the card.
• Check card transactions regularly via Business Internet Banking or the Swedbank mobile app. If any transaction seems suspicious, please contact the bank immediately.
• It is not recommended to send card number by post or disclose it over the telephone when making a purchase because card data may be misused for fraudulent transactions but, if there are no other options, please be extra careful.
• Be careful when using the ATMs of other banks. Some ATMs return payment card before dispensing the money. Make sure that you collect your payment card and the requested amount of cash before you leave the ATM.

• New! Check your card’s PIN code in the Swedbank app. Its will help, if you forget your original PIN or cannot remember it after changing. Your PIN code cannot be accessed by anyone else, not even by bank employees – it is ensured by a special solution, meeting highest security standards of PCI DSS.
• A cardholder receive a new card and also a PIN in a separate envelope Renewed cards will keep their former PIN.
• Do not tell or show the PIN to anyone, not even to bank employees.
• Memorise it, do not write down the PIN on the card or anywhere else where it can be seen by others.
• For payment approval, try to enter the PIN so that no one else can see it. The card can be stolen and be used by somebody else. If the card with PIN code is used by a thief, it is the customer’s own responsibility.

If you suspect that the PIN has become known to someone else or if the bank has notified you of the need to change your PIN, the cardholder must change it immediately. It can be done at any Swedbank ATM. When selecting new PIN, do not re-use your old PIN.

Do not use identical PIN codes for different cards for the ease of memorising them.

In security reasons it is allowed to insert PIN wrongly only 2 times. After 3rd time PIN will be automatically blocked:

• If you block your PIN in POS then you can unblock it in ATM by inserting the correct one in first time.
• If you block your PIN in ATM or can’t remember the PIN, you need to order the new card.

• If the card was stolen, it must be blocked immediately. You can do it by yourself on Swedbank’s Internet Bank for Business, using mobile app or by calling +370 5 268 4422.
• If your card is lost or stolen abroad and you are unable to contact us, you can block the card by calling the 24-hour MasterCard card foreign helpline +1 636 722 7111 (charged).