Performance of Hansabankas in H1 resulted from effective operations and growing efficiency

2008-07-17 Back

Mobilisation of efforts seeking effective business solutions, growing efficiency and complex services offered to customers predetermined strong financial and operating results of Hansabankas during the first six months of 2008.

“Effective operation in the developing macroeconomic context is a necessity. Results of the first half-year just testify that we have chosen a consistent part of increasing our operating effectiveness which generates excellent results. Seeking our own efficiency we try to achieve that our services are easily accessible and convenient for clients, and what is the most important – to save the time of our clients”, – says Antanas Danys, Hansabankas Board Chairman, describing the Bank’s performance of the first six months of the year.

Financial and operating results of Hansabankas Group

* - excl. loans to financial institutions

“On the background of the slowdown of the country’s economy, the growth rates of both, business volumes and income of Hansabankas Group in H1 2008 were smaller than in H1 of 2007. However, with rapid development phase coming to end, the Bank Group succeeded in maintaining a positive cost-to-income ratio during the first six months of 2008. Restructuring of the network of bank braches and farsighted decisions to refrain from increasing staff numbers have already generated the first results and we expect that their impact on future performance will be even greater”, - emphasises A.Danys. “With developing macroeconomic environment good quality of loan portfolio becomes a decisive factor of successful performance”, - says Hansabankas Board Chairman evaluating financial and operating performance.

E-banking – opportunity for clients to manage their finances more effectively

“During the first six months of this year Hansabankas continued improving the functionality of its Internet bank seeking to provide its clients with user-friendly solutions. A client carrying out operations in the Internet bank is saving both, his time as well as human and financial resources. Internet bank services offered by the Bank during this period included conclusion of e-deposit agreements, opportunity to open securities accounts via the Internet, possibility for enterprises to send and receive electronic VAT invoices and other electronic solutions”, - lists A.Danys H1 solutions of e-banking as of the effective tool of management of clients’ finances in Hansabankas.  

Based on end-2007 assessment of the needs of enterprises and extent of the use of e-banking systems, separation of management of corporate accounts from management of private individuals’ funds in the Internet bank was completed by the end of the first half of 2008. Telehansa.net - the Internet bank for business is provided with miscellaneous additional functionalities which facilitate the management of corporate funds and opens for business new web-based opportunities of convenient and reliable management of corporate funds. Through more effective management of their funds the enterprises will be able to be more operative and flexible in the market while concurrently enhancing their competitiveness.

 In the first six months of this year the clients were also offered a new and convenient service of electronic bills which is useful both, for senders and recipients of the bills. Enterprises changing paper-based bills for their electronic versions save funds because the service of sending e-bills is cheaper than postal services. E-bill is convenient for its recipient because the client receives it directly to his Internet banking system and can pay it right away.

Indicators of effective servicing of customers

• In H1, another 59 hanza.net self-service terminals were installed in Hansabankas branches – now already 98% of all branches offer such terminals for convenience of clients.
• By end-H1, the Internet bank hanza.net had 954,000 users; in H1 2008 the volume of payments through e-channels amounted to LTL 22,121 million or made up 90.2% of all operations performed by the end of the first six months.
• Securities account via the Internet was opened by 18% of all clients of the bank holding such account.
• E-deposit agreements concluded by mid-year totalled 34,763 (this service is available since end-January 2008).
• The number of payments using direct debit service augmented by 15% in H1 2008, yoy.

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