Attention! Swedbank provides payment initiation service. From now on private and business clients, having accounts in:
as well as Swedbank banks in the Baltic countries (Lithuania, Latvia and Estonia), can initiate payments from the accounts held in these banks; and when using the internet banking facility of Swedbank in Lithuania, they can transfer money to another bank operating in the same country.
Important! Even though you must fill in the transfer payment form using the using the internet banking facility of Swedbank, the payment order is executed on the account at the other bank, where the payment is initiated.
Before using payment initiation, please, onboard your other bank’s account to Swedbank Internet Bank and/or check if access to the other bank account is valid. You can find out how to do it and other important information about Payment Initiation service here.
Attention! Swedbank expands Account Information Service and starts to provide other banks’ statements in Swedbank Internet Bank. Private and corporate customers who also have accounts in:
as well as Swedbank banks in other Baltic countries (Lithuania, Latvia and Estonia) are able to see the balances and statements of these accounts in their Swedbank internet bank facility. Customers can also manage their consents, given to view this information, in Swedbank internet bank. You can find out the most important information about Account Information service here.
On 14 September 2019 in EU, an amendment to Second Payment Service Directive (PSD2) Regulatory technical standards (RTS) comes into force, defining practical implementation measures for PSD2. Requirements for Strong Customer Authentication (SCA) and common open standards for communication between different service providers will come into force to make payments even more secure.
New technical standards for online card purchases take effect on 1 January 2021.
Among many other requirements to which service providers will gradually adopt their payment processes, for online card payments it means that SCA will be required.
Strong Customer Authentication (SCA) means that an authentication is made based on the use of two or more elements categorised as knowledge (something only the user knows), possession (something only the user possesses) and inherence (something the user is).
For SCA authentication elements are categorised:
Authentication methods compliant with SCA provided by Swedbank:
Payments in store:
Payments in store will be processed as usual either by confirming the payment with the PIN code or using contactless card, smart watch or other device.
Along with implementation of RTS, stronger authentication means will be used for online shopping. It indicates that merchants will be verifying identity of cardholder by requesting SCA. This would require merchants to ensure technical solution called 3D-Secure – identity confirmation method in web environment already used by e-commerce merchants today.
It is important to note, that more and more online shops will ask to authenticate payment strongly, that means to reapprove it with authentication measures: Smart -ID, Mobile ID, National ID, or PIN generator.
Responding to requests provided in this form we will be able to provide only general information about services of the Bank. If you have questions related with your financial information in “Swedbank”, login to the internet bank and write a message.
We hope that Internet bank measured up to your expectations. If you have any comments or proposals, please send them to firstname.lastname@example.org