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Our journey

Being the bank for the many comes with a great opportunity and responsibility to drive the green transition. We believe that everyone can contribute to positive changes in the society by mitigating climate change and pursuing other relevant goals, and we are determined to support it.

From the bank’s perspective, sustainability is driven by our direct and indirect impact and by social contribution.

Our direct impact – the sustainability basics through our own operations. It means that keeping our business in order is a prerequisite.
Our indirect impact – our impact on and contribution to society through our customers. This is in fact our superpower.

Sustainability in our operations

In terms of our daily operations some of our top priorities are greenhouse gas emissions and our employees. Our targets are:

Reduction of our operational carbon footprint by 60% by 2030, compared to 2019 (scope 1, 2 and 3).
Employees who have a suitable work-life balance, ability to handle issues at work, and have opportunities to work in a supportive, respectful and inclusive environment.
Sickness ratio below 2.8% (this ratio at Swedbank in Lithuania has been lower than 2 per cent for many years now).
Zero tolerance towards harassment, victimization, and discrimination.
Higher overall diversity within Swedbank.
40/60 gender balance in management positions.
Gender-equal salaries for equal jobs (Swedbank in Lithuania closed this gap in 2023 and is committed to maintain it).
Closing the gender pay gap (the difference between the average income of men and women in the bank).

Our impact through our customers

We can scale the impact through our customers, as their emissions are by far the largest part of our total carbon footprint. Thus, Swedbank Group has set decarbonisation targets of its lending portfolio for year 2030. Targets for the Baltic Banking, including Swedbank Lithuania, are:

Mortgages: reduce mortgage-related emission intensity (kgCO2e/m2) by 48%.
Commercial real estate: reduce loan-related emission intensity (kgCO2e/m2) by 45%.
Power generation: reduce project-related emission intensity (tCO2e/MWh) by 59%.

Swedbank Group is also part of the Net-Zero Banking Alliance and is committed to reach zero net carbon emissions by 2050.

To support green transition, Swedbank Lithuania has diversified financial solutions which include:

Green mortgages, solar panel loans, energy efficiency loans for private customers.
Green loans for corporate customers, e.g. generation of renewable energy, construction of energy efficient buildings and renovation of multi-apartment buildings. During 2024 a significant milestone was reached – the total green loan portfolio of Swedbank in Lithuania exceeded one billion euro.
Sustainability-linked loans for corporate customers.
Pension funds, which prioritize businesses that create a better environment and a higher quality of life for all, and fund with high sustainability ratings.
Green, Social and Sustainability bonds. By issuing the bonds, Swedbank Group raises funds to finance environmental and social projects, such as generation of renewable energy, projects promoting access to healthcare and education and other.

Additionally, we try to help our customers understand the necessity of the green transition and how they can do their part, by providing different tools and material, for example:

Self-assessment tool for major material ESG risks,
Overview of material sustainability aspects for different sectors,
Sustainable home guide for private customers.

Financial Health is the understanding and skills required to manage your money so that you have enough today, in the future and in case of unforeseen need.

Meantime, financial health of every second Lithuanian is assessed as being vulnerable or unstable. While overall situation has improved over the years, many people still lack better understanding and skillset how to improve their long-term financial stability using available tools financial world has to offer today.

You can check your Financial Health here.

Swedbank Group made a bold commitment – by 2030, we will empower 1 million people to strengthen their financial health. To achieve this, we provide personalized financial advisory services and educate our society in financial matters by making the difficult things simple.

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Institute of Finances

Swedbank’s Institute of Finances focuses on the development of financial literacy and entrepreneurial skills of our society at large.

Our experts educate on the potential impact of various economic phenomena and personal decisions on the financial situation of households and small businesses and give practical advice on how to improve one’s financial health.

You can learn more about the activities of the Institute of Finances here.

Finance Lab

Swedbank Finance Lab is a unique space for pupils and students to learn more about the basics of economics and personal finance management in a smart and engaging way.

Finance Lab visitors can learn about how to plan personal budget, why it's important to save and invest, and what responsible borrowing means. All topics are presented here through smart technology and interactive games.

You can book your visit at Finance lab in Vilnius or Klaipėda here.

Mokonomika

Mokonomika is Lithuania’s largest online lesson for schoolchildren, launched by Swedbank to strengthen our social impact on society's financial health. Since the first Mokonomika aired online in 2020, more than 100 experts have joined this unique event. At the end of 2024, there were 84 lessons and over 20 hours of unique content available online for teachers and students, which had been viewed over 2 million times.

Active member of the society

We believe that together with our large customer base we can drive changes and have a major positive impact on our society. Our goal – to be a good corporate citizen that strengthens society and its individual members.

Swedbank is involved in various community projects, both locally and across national borders. We engage in areas related to education, entrepreneurship and diversity, equity and inclusion.

Some of our initiatives in Lithuania include Business Academy for small businesses, volunteering initiative We Care for Swedbank employees, startup community ROCKIT Vilnius and cooperation with various NGOs.

Swedbank Business Academy

Swedbank Business Academy helps small business owners to initiate positive changes in their companies. To do that, Swedbank invites representatives from business leaders to join the project, become mentors for small businesses and guide them through an intensive learning programme. You can learn more about Business Academy here.

Volunteering initiative We Care

Almost for a decade now, Swedbank encourages its employees to participate in volunteering activities through an internal initiative We Care. It encourages employees to volunteer individually or in teams at selected organizations, communities and other initiatives in need.

Each year Swedbank Lithuania employees spend thousands of hours of volunteering, with Swedbank providing paid leave and resources needed for chosen volunteering activities.

ROCKIT Vilnius

ROCKIT Vilnius is the start-up community under our umbrella, which in recent years has expanded its activities to become not only a hub for financial technology, but also for sustainable innovation. You can learn more about ROCKIT Vilnius activities here.

Donation environment

There are many great ideas and initiatives that need our help. In partnership with www.aukok.lt, Lithuania's first online donation website, we are showcasing various community projects and aim to make it easy and safe to donate online.

Here you can discover meaningful initiatives and contribute to their implementation. No matter how much you chose to contribute – donate and show that you care!

Food Bank Charity and Support Fund

The Food Bank aims to ensure that no good food is thrown out or wasted and that food support reaches impoverished people. The organisation promotes responsible food consumption, rational nutrition, and resource efficiency. It calls for public solidarity in combating food waste, protecting the environment, and helping those in need. Conserve the environment and help preserve good food.

Donate

SOS Children’s Villages

SOS Children’s Villages is the largest family in Lithuania, one which takes care of 2,000 children every year. For 30 years, the organisation has been working to take care of a child in need in any situation, to help create a safe home and a loving family-like environment for children who have lost their parents, as well as to take care of each of their individual needs. Give children safety and love in SOS families.

Donate

The Social Recruitment Agency SOPA

Finding a job for a person with disabilities is not easy, due to the high demands of the labour market, prejudices and fears of employers or colleagues. The Social Recruitment Agency helps people with fewer opportunities to find a job and stay in the workplace. SOPA helps those who are excluded from the labour market to recover, inspires self-confidence, motivates and develops the necessary skills. Help create success stories.

Donate

Association RED NOSES Clown Doctors

Children in medical institutions often forget a normal childhood and endure not only physical pain and medical procedures but also intense emotional experiences. Clown doctors visit medical facilities to change the daily routine of the hospital and give the littlest patients moments of joy in difficult situations, providing emotional and psychosocial support with humour. Join the mission of joy in children’s hospitals.

Donate

Order of Malta volunteer service

Maltesers are an international volunteer community that provides aid to the elderly, children, young adults, people with disabilities, and war refugees. It is part of one of the oldest support organisations around the world − the Order of Malta − which has been operating in Lithuania for more than 30 years. The main goal is to help the poor and those in need here and now: old and young, local and foreign, healthy and sick. Each of us can offer a helping hand.

Donate

Lithuanian Red Cross Society

The Lithuanian Red Cross is the largest non-governmental organisation in Lithuania, inspired to be the first to help every person in distress. The organisation has been operating for 103 years and today has 15,000 volunteers who help lonely seniors and families facing disability issues, teach vulnerable people first aid skills, advise, and integrate migrants and refugees from third-world countries on a daily basis, and currently are providing humanitarian assistance to Ukrainians fleeing the war. Help us do good.

Donate

How to donate?

Click on the Donate button next to the description of the organisation of your choice and a payment form will open, where you will need to enter the amount of your donation and complete the payment transaction in your online bank. The money for the chosen cause will be transferred free of charge. If you wish to donate anonymously or would like to receive the project report by email, please contact info@aukok.lt.

Equality and diversity

Swedbank is an ambassador of the Lithuanian Diversity Charter and one of the first companies to publicly declare its support for Baltic Pride. The bank was a key partner and sponsor of Baltic Pride International Conference on Human Rights and participates annually in the March for Equality. The Office of the Equal Opportunities Ombudsman in Lithuania has awarded Swedbank the highest rating in the field of equal opportunities - three Equal Opportunities Wings.

At Swedbank we pay special attention to the inclusion of people with disabilities. For many years we have been cooperating with SOPA, an NGO helping disadvantaged people in the job market to find employment opportunities and to retain place of work. We also take part in DUOday initiative, where companies and other organizations invite people with disabilities to try new professions and job roles.

We also improve and adapt our services for people with certain disabilities, for example, providing phonic menu of our ATMs, ability to send text messages to our client centre, blog articles in audio format, etc.

Reports & regulatory information

We disclose sustainability-related information in different reports. The main Sustainability report of the whole Swedbank Group is part of the Annual report. Here we explain how we integrate sustainability into our core processes and business decisions, disclose our targets and our progress. Swedbank Lithuania also provides an overview of sustainability activities in its annual report.

Swedbank Group’s sustainability reports
Swedbank Lithuania annual reports

Position Statement on Climate Change and Nature
Position Statement on Arms and Defence
Sustainability and Environmental policy
Human rights policy
Policy on diversity, equity and inclusion
Anti-Bribery and Corruption policy
Policy on sustainability risk integration
Sustainability risks integration and impact statement
Statement on principal adverse impacts of investment decisions on sustainability factors
Statement on principal adverse impacts of insurance advice and investment advice on sustainability factors
Remuneration in Swedbank
Information on the application of the Gambling Sector Guidelines
Code of Conduct

Sustainability

Our approach

Our journey

Sustainability in our operations